Fig. 2.

The five-stage person-centred process used with CSNAT-I. Delivery of the intervention begins with (1) introduction of CSNAT-I to the FCG, (2) FCGs are given time to reflect and self-complete the-tool itself to identify the domains with which they need more support, (3) an assessment conversation takes place between the FCG and the nurse where the domains prioritised for discussion by the FCG are further explored to identify the FCGs individual needs within the prioritised domains, (4) negotiation of a shared action plan to meet the identified needs, and (5) a shared review of the results of this process. The individual needs of the FCGs identified through this process and the agreed actions to meet these needs are recorded on the CSNAT-I Support Plan, which includes the relevant support domain prioritised, the support needs discussed, and the corresponding support actions