Table 2.

Confidence in the Evidence from Reviews of Qualitative Research

Summary of review finding	Studies contributing to the review finding	Methodological limitations	Coherence	Relevance	Adequacy	CERQual assessment of confidence in the evidence	Explanation of CERQual assessment
Women accepted mobile apps as supportive	[46, 51, 64, 67, 71]	No or very minor	Very minor concerns	No or very minor concerns	very Minor concerns	moderate Confidence	Minor concerns regarding coherence and relevance No or very minor methodological limitations, and minor concerns regarding the adequacy
Improved and increased utilization of health care service among women exposed to mobile phones compared to those unexposed	[5, 29, 31, 32, 46, 48–52, 54, 55, 58, 61, 63, 65, 66, 68–71]	No or very minor	No or very Minor concerns	No or very Minor concerns	No or very Minor concerns	High Confidence	Minor concerns regarding coherence and relevance No or very minor methodological limitations, and minor concerns regarding the adequacy
Reduce inequalities in access to skilled maternal care	[56, 57, 67, 68, 72]	No or very minor	No or very Minor concerns	No or very Minor concerns	No or very Minor concerns	High Confidence	Minor concerns regarding coherence and relevance No or very minor methodological limitations, and minor concerns regarding the adequacy
improved knowledge, attitudes, and practices of using services	[51, 60, 66, 68]	No or very minor	No or very Minor concerns	No or very Minor concerns	No or very Minor concerns	High Confidence	Minor concerns regarding coherence and relevance No or very minor methodological limitations, and minor concerns regarding the adequacy
Closeness between pregnant women and HCPs	[48–53, 70]	No or very minor	very Minor concerns	very Minor concerns	very Minor concerns	moderate Confidence	The text expresses minor concerns about coherence and relevance, with no or very minor methodological limitations, and minor concerns about adequacy
Respondents believed that mHealth contributed to reducing maternal and child mortality rates	[50, 57, 72]	No or very minor	very Minor concerns	No or very Minor concerns	No or very Minor concerns	High Confidence	The text expresses minor concerns about coherence and relevance, with no or very minor methodological limitations, and minor concerns about adequacy
improved communication (connection between HCPs and mothers)	[47, 52, 54, 61–63, 68, 70, 72]	very minor	No or very Minor concerns	No or very Minor concerns	very Minor concerns	High Confidence	The text expresses minor concerns about coherence and relevance, with no or very minor methodological limitations, and minor concerns about adequacy