Table 4.
The ranking of health information quality criteria in social media by importance
| Criteria | Rank | Measure | N | Importance (Likert Scale) | Mean | Median | SD | ||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Very High | High | Medium | Low | Very Low | |||||||
|
Intrinsic Information quality |
1 | Accuracy | 94 | 84 | 7 | 2 | 1 | 0 | 4.85 | 5 | 0.68 |
| 2 | Reliability | 94 | 81 | 10 | 0 | 2 | 1 | 4.78 | 5 | 0.30 | |
| 3 | Objectivity | 94 | 78 | 10 | 3 | 0 | 3 | 4.70 | 5 | 0.78 | |
| 3 | Verifiability | 94 | 76 | 13 | 2 | 1 | 2 | 4.70 | 5 | 0.93 | |
| 4 | Completeness | 94 | 5 | 84 | 3 | 1 | 1 | 3.96 | 4 | 0.63 | |
| 5 | Novelty | 94 | 7 | 81 | 3 | 2 | 1 | 3.96 | 4 | 0.16 | |
| 6 | Originality | 94 | 9 | 68 | 2 | 11 | 4 | 3.71 | 4 | 0.81 | |
|
Contextual information quality |
1 | Credibility | 94 | 85 | 5 | 0 | 2 | 2 | 4.79 | 5 | 0.13 |
| 2 | Understand ability | 94 | 79 | 4 | 2 | 8 | 1 | 4.61 | 5 | 0.19 | |
| 3 | Relevancy | 94 | 9 | 81 | 0 | 2 | 2 | 3.98 | 4 | 0.24 | |
| 4 | User feedback | 94 | 10 | 74 | 1 | 5 | 4 | 3.86 | 4 | 0.75 | |
| 5 | Timeliness | 94 | 11 | 70 | 4 | 3 | 6 | 3.81 | 4 | 0.74 | |
| 6 | Value added | 94 | 9 | 68 | 3 | 8 | 6 | 3.70 | 4 | 0.68 | |
| 7 | Amount of data | 94 | 7 | 65 | 0 | 4 | 18 | 3.41 | 4 | 0.86 | |
|
Representational Information quality |
1 | Consistency | 94 | 73 | 8 | 3 | 8 | 2 | 4.51 | 5 | 0.21 |
| 2 | Accessibility | 94 | 8 | 72 | 2 | 6 | 6 | 3.74 | 4 | 0.67 | |
| 3 | Conciseness | 94 | 13 | 64 | 3 | 7 | 7 | 3.73 | 4 | 0.82 |