Table 1. Coding of Interventions Implemented by Sites^a .

Primary and secondary drivers	Sites, No. (n = 11)
Patient engagement
Increase access to test results	10
Educate patients on expectations of the test result and follow-up process	3
Increase patient comprehension of test results	2
Situational awareness
Prevent clinician EHR notification fatigue	6
Ensure effective teamwork in the management of test results	4
Create a support structure to facilitate test results review and follow-up	1
Facilitate time for clinicians to review and act on test results	0
Close the loop
Ensure clinicians and staff have the necessary contact information for fail-safe communication	2
Monitor for breakdowns in test results review and communication	5
Use standardization and failsafe processes and policies for communicating test results in need of follow-up	1
Use EHR features to support closing the loop on test results	4
Novel drivers
Update policies and procedures	2
Education of clinicians (other than notification fatigue)	1
Demonstrated use of quality improvement tools (eg, process mapping)	2
Procedure to more effectively label a result needing follow-up as such	2
Pay for performance for primary care physicians	1
Encourage gastroenterology clinic to discuss transportation, to reduce no-show rate	1
Total	47

Abbreviation: EHR, electronic health record.

^a A detailed description of all interventions implemented across sites is provided in eTable 2 in Supplement 2.