Table 1.
PA Socio-technical Dimensions and impacts.
| PA lean socio-technical drivers and impacts | Marsilio and Pisarra (2021) lean socio-technical dimensions and impacts | |
|---|---|---|
| Social dimension | Culture of quality | Organizational culture |
| Social dimension | Clinical pillar | Organizational structure |
| Impact | Patient | Patient |
| Technical dimension | Lean tools | Techniques and tools |
| Impact | Efficiency | Financial/Internal process |
| Technical dimension | Innovation | Layout |
| Impact | Sustainability | Learning and growth |
| Technical dimension | Organization | Techniques and tools |
| Impact | Times | Internal process |
| Social dimension | Governance | Strategic management/Organizational culture |
| Impact | Learning & growth | Learning and growth |