TABLE 2.
Breakdown of JPCAT‐SF responses, N = 2520.
| Measurement item | Definitely yes | Probably yes | Undecided | Probably not | Not at all | Mean score |
|---|---|---|---|---|---|---|
| First contact: B1: “If you feel sick on a day when the doctor's office is closed, can you be seen at that doctor's office on that day?” | 181 (7.1%) | 664 (26.3%) | 622 (24.6%) | 737 (29.2%) | 247 (9.8%) | 46.6 ± 26.3 (0–100) |
| First contact: B2: “If you feel sick outside of medical hours, can you be seen at that doctor's office on that night?” | 155 (6.1%) | 609 (24.1%) | 662 (26.2%) | 751 (29.8%) | 291 (11.5%) | |
| Continuity: C1: “Does the doctor understand you well as a person, not only as a patient with symptoms or disease?” | 425 (16.8%) | 781 (30.9%) | 880 (34.9%) | 283 (11.2%) | 101 (4.0%) | 62.2 ± 24.9 (0–100) |
| Continuity: C2: “Does the doctor know what the most important issues are for you?” | 554 (21.9%) | 701 (27.8%) | 795 (31.5%) | 254 (10.0%) | 145 (5.7%) | |
| Yes | No | |||||
| Coordination: D1: “Have you ever visited a specialist?” | 1694 (67.2%) | 715 (28.3%) | 62.5 ± 25.2 (0–100) | |||
| Coordination: D2: “Did the doctor recommend you visit a specialist?” | 679 (26.9%) | 324 (12.8%) | 391 (15.5%) | 66 (2.6%) | 150 (5.9%) | |
| Coordination: D3: “Did the doctor discuss with you the options regarding referring medical institutions?” | 480 (19.0%) | 447 (17.7%) | 398 (15.7%) | 130 (5.1%) | 144 (5.7%) | |
| Comprehensiveness (services available when needed): E1: Whether they can consult with their doctors about “abuse” | 241 (9.5%) | 613 (24.3%) | 831 (37.4%) | 296 (11.7%) | 263 (10.4%) | 54.6 ± 25.3 (0–100) |
| Comprehensiveness (services available when needed): E2: Whether they can consult with their doctors about “how to end one's own life” | 276 (10.9%) | 693 (27.5%) | 934 (37.0%) | 234 (9.2%) | 199 (7.8%) | |
| Comprehensiveness (services actually received): F1: Whether they had ever received advice from their doctors on “over‐the‐counter drugs and supplements” | 367 (14.5%) | 332 (13.1%) | 334 (13.2%) | 402 (15.9%) | 979 (38.8%) | 31.3 ± 30.1 (0–100) |
| Comprehensiveness (services actually received): Whether they had ever received advice from their doctors on “health information provided by media such as TV and newspapers” | 186 (7.3%) | 225 (8.9%) | 355 (14.0%) | 435 (17.2%) | 1231 (48.8%) | |
| Community orientation: G1: “Does the doctor investigate whether the medical care meets the residents' needs?” | 330 13.0 (%) | 599 23.7 (%) | 877 39.5 (%) | 372 (14.7%) | 146 (5.7%) | 55.1 ± 24.3 (0–100) |
| Community orientation: G2: “Does the doctor conduct research on local health issues?” | 253 (10.0%) | 549 (21.7%) | 942 (37.3%) | 430 (17.0%) | 132 (5.2%) | |
| The total score of the JPCAT‐SF | 51.8 ± 16.8 (0–100) |
Abbreviation: JPCAT‐SF, Japanese Primary Care Assessment Tool Short Form.