Table 3.
Descriptive comments by midwives on expectations, concerns, and the actual benefits and disadvantages before and after the introduction of video telemedicine support.
Pre | % | Post | % |
---|---|---|---|
Expectations | Benefits | ||
Psychological | Psychological | ||
a. Reduced anxiety about potential adverse conditions. | 24 | a. Security from professional support. | 40 |
b. Increased confidence in performing advanced techniques. | 15 | b. Opportunity for review and improvement. | 27 |
Procedural/Technical | Procedural/Technical | ||
a. Consistent on the job training regardless of experience level. | 9 | a. Clearer communication through video. | 13 |
b. Smooth communication during emergencies. | 44 | b. Faster decision-making with expert support. | 33 |
c. Increased precision procedures. | 33 | ||
Social | Social | ||
a. Necessary for remote or isolated areas. | 21 | a. Essential for remote and emergency situations. | 20 |
Concerns | Disadvantages | ||
Psychological | Psychological | ||
a. Feeling stressed or intimidated by being observed and evaluated. | 32 | a. Increased nervousness from external support. | 60 |
b. Stress from interruptions during critical tasks. | 17 | ||
Technical | Technical | ||
a. Difficulty with device setup. | 15 | a. App setup issues and potential delays. | 20 |
b. Potential delays during emergencies or malfunctions. | 12 | b. Resolution and colour issues in detail. | 3 |
c. Security and privacy. | 3 | ||
d. Risk of communication errors via video. | 6 |
The frequency of responses for key elements was shown as a percentage in open ended question.