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. 2024 Nov 16;24:341. doi: 10.1186/s12911-024-02746-2

Table 2.

Rating scale used to rate the severity of usability problems

Problem Severity Description
No problem 0 I don’t agree that this is a usability problem at all
Cosmetic 1 Need not be fixed unless extra time is available on project
Minor 2 Fixing this should be given low priority
Major 3 Important to fix, so should be given high priority
Catastrophe 4 Imperative to fix this before product can be released