Table 2.
Factor loadings of Unified Theory of Acceptance and Use of Technology (UTAUT) items and added items from the focus group consultation.
| Item | Factor 1 | Factor 2 | Factor 3 | Factor 4 | Factor 5 |
| Using eHealth facilitates working together with my client to reach their goals.a | 0.703 | –0.008 | 0.068 | 0.108 | 0.171 |
| The use of eHealth supports the provision of support/therapy more effectively.a | 0.697 | 0.207 | 0.000 | –0.076 | 0.004 |
| eHealth enables collaboration with other persons involved in the client’s formal and informal network.a | 0.693 | 0.051 | –0.037 | 0.130 | –0.084 |
| I find eHealth useful for my work. | 0.687 | 0.150 | –0.016 | 0.160 | –0.011 |
| It would be easy for me to become skillful in using eHealth. | 0.638 | –0.192 | 0.034 | 0.045 | 0.089 |
| Using eHealth increases my productivity. | 0,554 | 0.407 | 0.057 | –0.378 | –0.037 |
| Using eHealth enables me to accomplish tasks more quickly. | 0.541 | 0.373 | 0.157 | –0.305 | –0.083 |
| I clearly understand how to use eHealth as part of the support and/or therapy I provide | –0.007 | 0.723 | –0.050 | 0.168 | 0.075 |
| I have the knowledge necessary to use eHealth. | –0.189 | 0.709 | 0.036 | 0.308 | 0.147 |
| I find eHealth easy to use. | 0.199 | 0.698 | –0.053 | 0.013 | 0.038 |
| By using eHealth, I will increase the extent to which I am valued (eg, I am able to get a targeted training, I could become an eHealth ambassador in my organization).b | 0.227 | 0.610 | 0.064 | –0.369 | –0.160 |
| Learning to operate an eHealth tool is easy for me. | 0.087 | 0.533 | 0.011 | 0.068 | 0.105 |
| I have sufficient time to make eHealth my own.a | –0.040 | 0.533 | 0.161 | 0.195 | 0.198 |
| Colleagues who influence my behavior think that I should use eHealth. | –0.068 | –0.051 | 0.980 | –0.034 | –0.038 |
| Colleagues who are important to me think that I should use eHealth. | 0.000 | –0.095 | 0.972 | –0.021 | 0.006 |
| The senior management of my care organization has been helpful in the use of eHealth. | 0.125 | 0.222 | 0.430 | 0.395 | 0.046 |
| There is a specific person (or group) available for assistance with eHealth difficulties. | 0.140 | 0.037 | –0.007 | 0.798 | –0.045 |
| In general, the organization has supported the use of eHealth. | 0.293 | 0.095 | 0.063 | 0.727 | 0.010 |
| I have the resources necessary to use eHealth. | –0.062 | 0.298 | 0.056 | 0.613 | 0.083 |
| My client has the facilities (eg, computer, laptop, smartphone, internet access) necessary to use eHealth.a | 0.025 | 0.073 | –0.030 | –0.092 | 0.902 |
| My client has the necessary digital literacy to use eHealth.a | 0.069 | 0.006 | 0.009 | –0.075 | 0.901 |
aAdded items by focus group consultation.
bOriginal UTAUT item adapted for cross-cultural reasons; one item with factor loading <.40 deleted