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. 2012 Jul 11;2012(7):CD007672. doi: 10.1002/14651858.CD007672.pub2

1. Characteristics of interventions involving case management.

ID Type of continuity targeted Secondary model of cancer care Type of targeted behaviour↕ Structural organisational strategies § Provider‐oriented organisational strategies * Professional strategies ¥ Format △
Addington‐Hall 1992 Relational
Management
1 4 5, 6   1
Giesler 2005 Relational 2, 4, 5, 6, 10, 11, 12 2, 3, 4 5, 6, 9, 10 7, 8 1, 3, 4, 5
Given 2002 Relational 2, 4, 5, 6, 10, 11, 12 2, 3, 4 5, 6, 9, 10 7 1, 2, 5
Goodwin 2003 Management
Relational
Informational
1, 2, 5, 11, 12 4 3‐12 2 1, 2, 3
Koinberg 2004 Relational
Management
1, 2, 5, 6 12 4 3, 5, 6, 11   1, 2, 3
Liu 2006 Relational 2, 5, 6, 10 4 5, 6, 9‐11   1, 2
McArdle 1996 Relational 5, 9 1 5   1, 2
McCorkle 1989 Relational Home care 1 4 1, 6, 11   1
McCorkle 2000 Relational
Management
Informational
Home care 1, 2, 5, 11, 12 1, 2, 4 3, 5, 6, 10‐12   1, 2
McCorkle 2009 Relational
Management
Informational
1, 2, 5, 11 4 3‐6, 9‐11   1, 2, 3
McKegney 1981 Relational
Management
Home care 2‐4, 6, 10 4 3, 10   1
McLachlan 2001 Management
Relational
Informational
1, 2, 6, 11 2, 4 3, 5, 6, 9‐11 6 1, 5
Moore 2002 Relational
Informational
Management
1, 2, 6, 11 1, 2, 4 1, 3, 5‐7, 10, 11 2 1, 2, 3
Mor 1995 Relational 5, 6, 11, 10 1, 2, 4 5, 6, 9, 11,   1, 2, 3
Oleske 1988 Management
Informational
Relational
Shared care 2 2, 3, 4 1, 3‐6, 8, 11 2, 4 1, 3
Rawl 2002 Relational
Management
2, 4, 10, 11 1, 2, 4 4‐6, 9, 10 1, 4 1, 2, 5
Ritz 2000 Relational
Management
1, 5, 9, 11 1, 4 4‐6, 9, 10   1, 2
Schumacher 2002 Relational Home care 3, 4, 5, 10, 12 1 5, 6 6 1, 2
Skrutkowski 2008 Relational
Management
1, 5, 6, 11, 12 1, 2, 4 3‐6, 9, 11 2 1, 2
Wells 2003 Management 4, 10, 11, 12 1, 4 5   2

* 1 = Revision of professional roles; 2 = Clinical multidisciplinary teams; 3 = Formal integration of services; 4 = Skill mix change; 5 = Arrangement for follow‐up; 6 = Coordination of assessment and treatment; 7 = Transmission of comprehensive treatment summaries between providers; 8 = Transmission of treatment plans between providers; 9 = Implementation of follow‐up care plans; 10 = Care protocols, directives, guidelines; 11= Referral guidelines; 12 = Communication and case discussion between distant health professionals

§1 = Implementation of communication technologies (telephone, facsimile, telehealth); 2 = Change in medical records systems; 3 = Presence and organisation of quality monitoring mechanisms; 4 = Staff organisation

¥1 = Distribution of educational materials; 2 = Educational meetings; 3 = Local consensus processes; 4 = Educational outreach visits; 5 = Local opinion leader; 6 = Patient mediated interventions; 7 = Audit and feedback; 8 = Reminders; 9 = Marketing; 10 = Mass media

↕ 1 = Referrals; 2 = Procedures; 3 = Prescribing; 4 = General management of a problem; 5 =Patient education/advice; 6 = Professional‐patient communication; 7 = Record keeping; 8 = Financial; 9 = Discharge planning; 10 = Patient outcome; 11 = Assessment; 12 = Patient empowerment

△1 = Interpersonal; 2 = Telephone; 3 = Paper; 4 = Audio/visual; 5 = Computer / Interactive; 6 = Tele‐nursing; 7 = Diary; 8 = Group meetings; 9 = Algorithm