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. 2012 Oct 17;2012(10):CD006525. doi: 10.1002/14651858.CD006525.pub2

Simon 2004a.

Methods Study design: Randomised controlled trial
Participants Setting: Primary care
Diagnosis: Depression assessed by Hopkins Symptom Checklist Depression Scale (HSCL) and Patient Health Questionnaire (PHQ). Those already in remission at the baseline assessment (i.e. HSCL depression score < 0.5) were excluded
Inclusion criteria: Primary care patients beginning antidepressant treatment for depression
Exclusion criteria: Receiving psychotherapy, those already in remission when contacted, diagnosis of bipolar or schizophrenia in the last 2 years, cognitive, language, or hearing impairment severe enough to preclude participation
Age: Mean 44.5 years
Gender: 75% female
Ethnicity: 80% white
Country: United States
Sample size (randomised): Total participants 402, intervention 207, control 195
Interventions Intervention: Telephone care management
Contains the four elements of collaborative care:
1) a multi‐professional approach to patient care: Primary care physician (PCP), MH clinician (CM), psychologist/psychiatrist (MH specialist)
2) a structured management plan: Using scripts and motivational enhancement techniques each CM telephone call included a brief, structured assessment of depressive symptoms, AD use, and adverse effects. CMs also provided crisis intervention and referral to mental health specialty care when necessary. Patients received a detailed self‐management workbook emphasising behavioural activation, identifying and challenging negative thoughts, and developing a long‐term self‐care plan. CMs recommended reading the workbook but did not provide any specific counselling
3) scheduled patient follow‐ups: 3 telephone contacts (weeks 4, 8 and 16) and 2 written mailings (weeks 26 and 36)
4) enhanced inter‐professional communication: CMs sent PCPs a structured report of each contact including a summary of clinical progress and computer‐generated recommendations regarding medication adjustment. If a change in treatment was recommended, the CM contacted the PCP to facilitate patient‐physician communication and follow‐up. CMs received weekly supervision from MH specialists
Control: Treatment as usual
Outcomes Depression (HSCL): 6 weeks, 3, 6, 9, 12, 15, 18 months
Medication use: 6 months
Satisfaction: 3, 6 months
Notes CM: case manager; HSCL: Hopkins Symptom Checklist; MH: mental health; PCP: primary care provider
Risk of bias
Bias Authors' judgement Support for judgement
Random sequence generation (selection bias) Low risk Computer generated
Allocation concealment (selection bias) Low risk Allocation conducted centrally by an individual not involved in patient recruitment
Incomplete outcome data (attrition bias) 
 All outcomes Unclear risk Short‐term loss to follow‐up based on primary depression outcome (HSCL 50% improvement) was: overall 42/402 (10%), 23/207 (11%) intervention and 19/195 (10%) control. Reasons for loss to follow‐up not provided. Used intention‐to‐treat analysis
Selective reporting (reporting bias) Unclear risk Insufficient information available to assess
Other bias Unclear risk Insufficient information available to assess
Implementation Integrity Low risk Attempts were made to assess implementation integrity (e.g. direct observation or rating of tapes)
Blinding of participants and personnel (performance bias) 
 All outcomes High risk Participants and personnel could not be blinded, outcome likely to be influenced by lack of blinding
Blinding of outcome assessment (detection bias) 
 All outcomes Low risk Assessor was not aware of treatment allocation