Ruland NCT00971139.

Trial name or title	Implementing Online Patient‐Provider Communication Into Clinical Practice (OPPC)
Methods	RCT (Parallel)
Participants	Inclusion Criteria: Male and female, 18 years of age and older. Able to read/speak Norwegian and have Internet with secure access (BankID) at home. Exclusion Criteria: Excluded are patients who have brain metastasis and patients with cerebral affection caused by the disease (e.g., encephalopathy) as this may affect their abilities to reliably report their symptoms. Excluded are also patients who receive a liver transplant indicated by cancer coli, as they participate in another study. The investigators will include patients with various diagnoses from heterogeneous practice settings to increase external validity.
Interventions	Access to the online patient‐provider communication (OPPC) service. A service where patients can ask questions and receive advice and support from care providers and social counsellors.
Outcomes	Primary Outcome : Severity and duration of patients' symptom distress (measured at baseline and at 2, 4, 6 and 8 months). Secondary Outcomes: Impacts of the OPPC service on organizational processes/organizational change such as care processes (measured at end of study at 8 months after last included patient). Health care utilization (measured at post intervention, at 12 and 18 months).
Starting date	November 2009
Contact information	Cornelia M Ruland, PhD. Oslo University Hospital. cornelia.ruland@rr‐research.no Cecilie Varsi, MS. Oslo University Hospital. cecilie.varsi@rr‐research.no
Notes	This study is currently recruiting participants. March 2011 is the final data collection date for the primary outcome measure. The anticipated completion date is 21/12/2011.