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. 2024 Dec 4;10:e58014. doi: 10.2196/58014

Table 3. Modifications made to the website in response to usability testing feedback.

Theme Summary of issues identified by participants Examples of website modifications
Aesthetics
  • Not visually engaging

  • Images are generic

  • Text hard to read when insufficiently contrasted with background

  • Added bright, colorful, young adult–relevant, session-consistent images throughout

  • Ensured images reflected broad sociodemographic representation and ages

  • Avoided business-like images

  • Added colored text

Content
  • Relevance to cancer not obvious

  • Purpose of both overall program and specific components (eg, interactive exercises) unclear

  • Acronyms unknown

  • Added cancer-specific images throughout

  • Added more detailed instructions throughout

  • Spelled out acronyms

Function
  • Functionality of some aspects unclear (eg, interactive worksheets, achievements and events, favorites)

  • Develop standardized preprogram website orientation for participants to complete prior to being granted an account

Structure
  • Difficult to distinguish sections and topics

  • Adjusted font colors throughout to identify section headers, instructions, etc

  • Added descriptive section titles

  • Presented session text in multiple expandable sections