Table 4.

Characteristics of patients not advised for follow-up care with their own general practitioner.

	Telephone advice (n = 234)	Consultation at the GP cooperative (n = 250)	Home visits (n = 184)	Total (n = 668)
	n (%)	n (%)	n (%)	n (%)
Gender
Male	92 (40.9)	98 (48.5)	87 (49.2)	277 (45.9)
Female	133 (59.1)	104 (51.5)	90 (50.8)	327 (54.1)
Missing	3.8%	19.2%	2.7%	9.6%
Age (years)	30.7 (SD 24.2)	29.0 (SD 23.8)	63.5 (SD 19.1)	39.2 (SD 27.3)
Missing	2.1%	6.4%	2.7%	3.9%
Education level
Low	55 (25.2)	49 (21.0)	79 (48.8)	183 (29.9)
Average	111 (50.9)	125 (53.6)	60 (37.0)	296 (48.3)
High	52 (23.9)	59 (25.3)	23 (14.2)	134 (21.9)
Missing	6.8%	6.8%	12.0%	8.2%
Health insurance
Public	165 (71.1)	182 (74.3)	151 (83.4)	498 (75.7)
Private	67 (28.9)	63 (25.7)	30 (16.6)	160 (24.3)
Missing	0.9%	2.0%	1.6%	1.5%
Received type of consultation as expected
Yes	84 (38.0)	206 (84.8)	151 (85.8)	441 (68.9)
No	137 (62.0)	37 (15.2)	25 (14.2)	199 (31.1)
Missing	5.6%	2.8%	4.3%	4.2%
Patient's perceived severity of complaint
Not severe	87 (37.8)	85 (34.7)	9 (5.1)	181 (27.8)
Severe	143 (62.2)	160 (65.3)	168 (94.9)	471 (72.2)
Missing	1.7%	2.0%	3.8%	2.4%
Patient's perceived urgency of complaint
Not urgent	80 (35.4)	62 (25.4)	13 (7.4)	155 (24.0)
Urgent	146 (64.6)	182 (74.6)	162 (92.6)	490 (76.0)
Missing	3.4%	2.4%	4.9%	3.4%
Patient's worry about complaint
Not worried	36 (15.5)	43 (17.7)	16 (9.1)	95 (14.6)
Worried	196 (84.5)	200 (82.3)	159 (90.9)	555 (85.4)
Missing	0.9%	2.8%	4.9%	2.7%
Patient's perceived correctness of diagnosis
Not correct	47 (22.4)	25 (10.5)	18 (12.0)	90 (15.0)
Correct	163 (77.6)	214 (89.5)	132 (88.0)	509 (85.0)
Missing	10.3%	4.4%	18.5%	10.3%
Patient satisfaction	2.43 (SD 0.96)	2.03 (SD 0.70)	1.99 (SD 0.87)	2.16 (SD 0.87)
Missing	0.9%	0%	1.1%	0.6%
Performance score	6.7 (SD 2.0)	7.7 (SD 1.4)	7.6 (SD 1.8)	7.3 (SD 1.8)
Missing	5.6%	2.8%	4.3%	4.2%