Table 2.
Nurses’ Experiences of Good Nursing Care for Terminally Ill and End-of-life Patients (N=172).
| Domain | Phenomena or concept | Themes | n (%) | ||
|---|---|---|---|---|---|
| Client-nurse | Contact phenomena | 1.1. Stay together and provide comfort care | 5 (2.90) | 9 (5.23) | 57 (33.14) |
| 1.2. Walk a fine line between empathy and professionalism | 4 (2.33) | ||||
| Communication phenomena | 1.3. Build an empathetic relationship (rapport) | 20 (11.63) | 37 (21.51) | ||
| 1.4. Establish empathetic communication and help patients pass on without distress | 17 (9.88) | ||||
| Interaction phenomena | 1.5. Listen to the patient’s needs and negotiate flexibly | 11 (6.40) | 11 (6.40) | ||
| Practice | Mentalistic phenomenon | 2.1. Take interest in caring for patients and make clinical judgments | 13 (7.56) | 13 (7.56) | 91 (52.91) |
| Enactment phenomenon | 2.2. Provide fundamental care with respect | 13 (7.56) | 75 (43.60) | ||
| 2.3. Manage the symptoms (such as pain) for the patient’s comfort | 11 (6.40) | ||||
| 2.4. Understand patients and provide good nursing | 10 (5.81) | ||||
| 2.5. Understand the patient’s needs and provide comprehensive comfort care | 14 (8.14) | ||||
| 2.6. Help patients finish out their life | 21 (12.21) | ||||
| 2.7. Explain the patient’s condition thoroughly to family | 6 (3.49) | ||||
| Role related phenomenon | 2.8. Independently provide holistic nursing care | 3 (1.74) | 3 (1.74) | ||
| Environment | Physical environment | 3.1. Promote an appropriate environment for patients | 4 (2.33) | 4 (2.33) | 24 (13.95) |
| Social environment | 3.2. Offer support to patient and family to stay together | 4 (2.33) | 4 (2.33) | ||
| Symbolic environment | 3.3. Provide nursing care with respect | 2 (1.16) | 16 (9.30) | ||
| 3.4. Provide sincere nursing care from one’s heart | 6 (3.49) | ||||
| 3.5. Ensure that patients receive the best care | 8 (4.65) | ||||