Table 7.

Reliability coefficients of the total scale and each domain (n₁ = 300)

Dimensions	Items	Cronbach's a	Split-half reliability	Test–retest reliability(n = 60)
Medical Convenience	4	0.789	0.796	0.910
Continuity of Care	4	0.917	0.884	0.890
Reliability of Care	4	0.917	0.912	0.954
Caring Atmosphere in Healthcare	4	0.922	0.894	0.844
Medical Experience	3	0.846	0.846	0.905
Overall Scale	19	0.947	0.895	0.955