Table 2.
Access to care and communication
| Characteristic | Hospital | p-value | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| NMAH | RFH | SEH | TH | |||||||
| Previously turned away from this hospitala; n (%) | < 0.0001 | |||||||||
| Yes | 11 | (7.4) | 42 | (33.6) | 12 | (9.6) | 23 | (19.3) | ||
| No | 137 | (92.6) | 83 | (66.4) | 113 | (90.4) | 96 | (80.7) | ||
| Acceptable service timesb; n (%) | < 0.0001 | |||||||||
| Yes | 116 | (71.2) | 83 | (49.7) | 94 | (56.6) | 80 | (48.8) | ||
| No | 47 | (28.8) | 84 | (50.3) | 72 | (43.4) | 84 | (51.2) | ||
| Expectation of being referred to another hospitalc; n (%) | 0.007 | |||||||||
| Yes | 78 | (47.9) | 54 | (32.3) | 53 | (31.9) | 68 | (41.2) | ||
| No | 85 | (52.2) | 113 | (67.7) | 113 | (68.1) | 97 | (58.8) | ||
| Presence of warning signage in the hospital walkwaysd; n (%) | < 0.0001 | |||||||||
| Yes | 102 | (62.6) | 117 | (70.9) | 17 | (94.4) | 55 | (34.6) | ||
| No | 61 | (37.4) | 48 | (29.1) | 1 | (5.6) | 104 | (65.4) | ||
| Identity confirmatione; n (%) | 0.029 | |||||||||
| Yes | 134 | (82.2) | 152 | (91.0) | 18 | (100.0) | 138 | (84.7) | ||
| No | 29 | (17.8) | 15 | (9.0) | 0.0 | (0.0) | 25 | (15.3) | ||
| Informed of health conditionf; n (%) | < 0.0001 | |||||||||
| Yes | 154 | (94.5) | 140 | (83.8) | 18 | (100.0) | 124 | (77.0) | ||
| No | 9 | (5.5) | 27 | (16.2) | 0.0 | (0.0) | 37 | (23.0) | ||
| Informed of Treatment planf; n (%) | 0.028 | |||||||||
| Yes | 139 | (85.3) | 138 | (82.6) | 18 | (100.0) | 123 | (76.4) | ||
| No | 24 | (14.7) | 29 | (17.4) | 0.0 | (0.0) | 38 | (23.6) | ||
NMAH Nelson Mandela Academic Hospital, RFH Rob Ferreira hospital, SEH St. Elizabeth Hospital, TH Themba Hospital
an = 517; bn = 660; cn = 661); dn = 505; en = 511; fn = 509