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. 2024 Dec 9;26:e56699. doi: 10.2196/56699

Table 3.

The health insurance payment standards for telehealth services.

Region Reimbursement quotas or ratios Specific conditions
China
  • Reimbursement expenses per visit are claimed based on the hospital level. Beijing: follow-up services after reimbursement, ¥19 (approximately US $2.6) for primary hospital, ¥28 (approximately US $3.9) for secondary hospital, and ¥40 (approximately US $5.5) for tertiary hospital. Jiangxi: primary and tertiary hospitals can be reimbursed ¥13 (approximately US $1.8) and ¥9 (approximately US $1.2), respectively, for the follow-up services.

  • According to the basic health insurance category A and category B list. Zhejiang: follow-up visits are in accordance with category A list. Henan: in accordance with category B list.

  • Reimbursement is based on a certain percentage of the services price. Fujian: the reimbursement of consultations is set at 30% of the services price. Guizhou: the reimbursement of consultations is set at between 70% and 85% of services price for patients in relatively impoverished counties.

  • Reimbursement of specific services: Sichuan: reimbursement for remote ECGa and pacemaker monitoring is limited to patients with arrhythmia.

  • Payment limits: Shaanxi and Guizhou: set annual payment limits. Fujian: a maximum of no more than ¥90 (approximately US $12.4) per visit.

  • Visit duration limits: Shandong: reimbursement for remote monitoring service (excluding fetal heart monitoring) is limited to 24 hours per visit.

United States
  • The payment standards are listed in the physician fee schedule and are updated on an annual basis

  • Payment recipients: Medicare: aged 65 years and older, all patients with end-stage renal disease, and some individuals with disabilities. Medicaid: children, pregnant women, and the impoverished.

  • Service locations: the originating site: within a Health Professional Shortage Area or a county outside of a metropolitan statistical area. In 2019, Centers for Medicare and Medicaid Services removed the geographic requirement for originating sites for patients with substance use disorder or co-occurring mental health.

Australia
  • Bulk-billing: service providers have the option to directly bill Medicare for their services without charging additional fees to patients.

  • Service locations: at least 15 km away from medical institutions

France
  • Under normal circumstances, the national health insurance covers 70% of the cost of telehealth services. Special populations (eg, pregnant women, long-term care patients, and covered by supplemental health insurance payment support plans) receive full coverage.

  • During crises like the COVID-19 pandemic, the national health insurance covers 100% of the cost of telehealth services.

  • Patients who had in-person consultations within the past year services.

  • Remote consultation equipment. Computer, tablet, or smartphone equipped with a webcam and connected to the internet, transmitting video data through a secure video platform.

  • During the COVID-19 pandemic, allowance for the use of telephone for suspected patients with COVID-19, pregnant women, residents in “white zones” (areas without mobile phone or internet coverage), patients with chronic disease, and individuals aged older than 70 years.

aECG: electrocardiogram.