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. Author manuscript; available in PMC: 2025 Feb 7.
Published in final edited form as: J Patient Saf. 2024 Sep 17;20(8):556–563. doi: 10.1097/PTS.0000000000001283

TABLE 3.

Effect of Survey Responses on Any Patient-Perceived Diagnostic Breakdowns, Unadjusted and Adjusted for Patient, Appointment, and Survey Characteristics

Any Breakdown
Unadjusted Odds Ratio Adjusted Odds Ratio 95% Confidence Interval

Average access score
 Greater than 50 Reference Reference
 50 or less 1.14 1.15 0.88–1.51
Average provider score
 Greater than 50 Reference Reference
 50 or less 6.45 6.82 4.66–9.99*
Average personal score
 Greater than 50 Reference Reference
 50 or less 1.19 1.24 0.82–1.89
Average practice score
 Greater than 50 Reference Reference
 50 or less 2.21 2.33 1.74–3.11*
 Patient age 1.002 0.99–1.01
Elapsed days (from appointment to survey response) 1.01 1.002–1.01*
Patient sex
 Male Reference
 Female 1.29 1.04–1.61*
Visit type
 In-person Reference
 Telehealth 0.91 0.72–1.15
Survey distribution
 Internet Reference
 Paper 1.28 0.98–1.7
*

Significant at P ≤ 0.05.