Table 2.

Operational model for the RETURN intervention (post-feasibility)

Resources	Activities	Outputs	Outcomes	Impact
• Dental nurses with capacity for research activities (including training time) • Dental nurses with the competency to deliver the intervention (achieved through training) • Dental practices with eligible participants • Appropriate physical space within dental practices to deliver interventions • IT infrastructure to support the intervention delivery session (tablet PC for video viewing and Wi-Fi connection)	• 1:1 discussion with participants about barriers to dental visiting • Application of MI inspired communication style • Showing a relevant intervention barrier video • Going through a relevant intervention barrier booklet • Goal setting and action planning using SMART principles • Setting intentions for future behaviours through discussion • Provision of the “Patient pack”	• Increased motivation around routine dental visiting • Increased self-efficacy around round dental visiting • Reduction in feelings of worry around dental visiting • Increased knowledge around routine dental visiting • A tangible goal and action plan to refer to • Participants use intervention pack outside of the setting to support dental visiting	Attendance at a routine dental appointment within 18 months of the intervention delivery	• Reduction in oral health and routine dental visiting inequalities • Improved oral health outcomes