Table 2.
Exploratory factor analysis results for survey 1.
| Factors and Items | Communality | Standard Factor Loading | |
| Understanding of Health Information | |||
|
|
Q42. I can understand the instructions for medication provided by the hospital app. | 0.861 | 0.902 |
|
|
Q41. I can understand the emergency manual provided by health-related apps. | 0.824 | 0.770 |
|
|
Q39. I can understand the health check-up results provided by the hospital app. | 0.794 | 0.752 |
|
|
Q48. I can understand the terms of the privacy consent form when registering on the hospital app. | 0.781 | 0.703 |
|
|
Q40. I can understand the nutritional information of food provided by health-related apps. | 0.803 | 0.700 |
|
|
Q49. I am aware of the precautions for online payment when paying medical bills. | 0.772 | 0.636 |
|
|
Q46. I can understand the information about health check-ups (such as target, date, price, fasting requirements, etc.) provided by the hospital app. | 0.811 | 0.566 |
| Use of Digital Devices | |||
|
|
Q7. I can save photos and texts about healthy activities found on the Internet. | 0.765 | 0.856 |
|
|
Q9. I can use the desired services (payment, location search, etc.) through the hospital kiosk. | 0.709 | 0.851 |
|
|
Q13. I can delete health-related apps that I have used. | 0.737 | 0.839 |
|
|
Q8. I can book and confirm medical services through the hospital app. | 0.745 | 0.801 |
|
|
Q6. I can find a suitable hospital for my symptoms using my smartphone. | 0.723 | 0.792 |
|
|
Q3. I can find information about disease symptoms and treatments using my smartphone. | 0.661 | 0.770 |
|
|
Q12. I can use the online “store” (e.g., Apple App Store or Google Play Store) on my device to find health-related apps. | 0.711 | 0.764 |
|
|
Q15. I can use appropriate words or search terms to find the health service information I want on the Internet. | 0.788 | 0.716 |
|
|
Q14. I can access hospital websites through an Internet search. | 0.793 | 0.714 |
|
|
Q17. In an emergency, I can find information about nearby hospitals using my smartphone. | 0.751 | 0.678 |
| Use Intention | |||
|
|
Q32. I believe it is necessary to exchange health information online. | 0.692 | 0.885 |
|
|
Q33. I am willing to use health-related apps to collect health information. | 0.753 | 0827 |
|
|
Q30. I have a lot of interest in health-related apps. | 0.678 | 0.790 |
|
|
Q35. I am interested in learning health knowledge or skills from the Internet. | 0.758 | 0.739 |
|
|
Q29. I find the necessity and convenience of health management through health-related apps. | 0.682 | 0.507 |
|
|
Q25. Using health-related apps improves my ability to manage my health. | 0.580 | 0.431 |
| Use and Decision of Health Information | |||
|
|
Q57. I can judge whether the health information found on my smartphone is trustworthy. | 0.784 | 0.886 |
|
|
Q58. I can evaluate the pros and cons of various treatment methods provided by the hospital app. | 0.771 | 0.785 |
|
|
Q61. I can determine the medical services I need. | 0.734 | 0.707 |
|
|
Q59. I can judge how to use the health information provided by health-related apps. | 0.753 | 0.705 |
|
|
Q51. I can determine if the health information found on the Internet is written for commercial purposes (advertisements). | 0.706 | 0.516 |
|
|
Q64. I can use the health information provided by health-related apps for disease management. | 0.774 | 0.449 |