Table 4.
Confirmatory factor analysis results for survey 2.
| Factors and items | Standard factor loading | Squared multiple correlations | AVEa | CRb | |||
| Use of digital devices | 0.734 | 0.965 | |||||
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Q16. I can access the hospital’s website through an Internet search. | 0.886 | 0.78 |
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Q30. I can register as a member on the hospital website or app. | 0.856 | 0.73 |
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Q10. I can delete health-related apps that I have used. | 0.897 | 0.80 |
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Q17. In an emergency, I can find information about nearby hospitals using my smartphone. | 0.844 | 0.71 |
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Q33. I can make online payments for medical bills through the hospital website or app. | 0.837 | 0.70 |
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Q14. I can use the online “store” (eg, Play Store or App Store) on my device to find health-related apps. | 0.916 | 0.84 |
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Q15. I can use appropriate words or search terms to find the health service information I want on the internet. | 0.870 | 0.76 |
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Q9. I can use the desired services (payment, location search, etc.) through the hospital kiosk. | 0.811 | 0.66 |
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Q11. I can book and confirm medical services through the hospital app. | 0.827 | 0.68 |
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Q31. I can find my test results or prescription details on the hospital website or app. | 0.814 | 0.66 |
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| Understanding of health information | 0.787 | 0.949 | |||||
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Q1. I can understand the instructions for medication provided by health-related apps. | 0.896 | 0.80 |
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Q2. I can understand the emergency manual provided by health-related apps. | 0.901 | 0.81 |
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Q5. I can understand the nutritional information of food provided by health-related apps. | 0.886 | 0.78 |
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Q7. I can understand the information about health check-ups (such as target, date, price, fasting requirements, etc.) provided by health-related apps. | 0.876 | 0.77 |
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Q3. I can understand the health check-up results provided by health-related apps. | 0.875 | 0.77 |
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| Use and decision of health information | 0.776 | 0.945 | |||||
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Q24. I can judge whether the health information found on my smartphone is trustworthy. | 0.896 | 0.80 |
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Q25. I can evaluate the pros and cons of various treatment methods provided by health-related apps. | 0.883 | 0.78 |
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Q28. I can determine if the health information found on the internet is written for commercial purposes (advertisements). | 0.852 | 0.73 |
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Q27. I can judge how to use the health information provided by health-related apps. | 0.894 | 0.80 |
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Q26. I can determine the medical services I need. | 0.878 | 0.77 |
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| Use Intention | 0.719 | 0.927 | |||||
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Q18. I believe it is necessary to exchange health information online. | 0.805 | 0.65 |
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Q20. I have a lot of interest in health-related apps. | 0.803 | 0.64 |
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Q19. I am willing to use health-related apps to collect health information. | 0.783 | 0.61 |
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Q22. I find the necessity and convenience of health management through health-related apps. | 0.936 | 0.88 |
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Q23. Using health-related apps improves my ability to manage my health. | 0.901 | 0.81 |
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aAVE: average variance extracted.
bCR: construct reliability.