Table 4.

Results of the hypothesis tests for the proposed research model using SEM

Hypothesis	Path			β	C.R	p	Decision
H1a	SQ	→	CS	0.19	3.31	< .001***	Accepted
H1b	SQ	→	CP	0.17	2.74	0.01**	Accepted
H2a	IQ	→	CS	0.37	5.55	< .001***	Accepted
H2b	IQ	→	CP	0.004	−0.05	0.96	Rejected
H3a	ISQ	→	CS	0.13	2.08	0.04*	Accepted
H3b	ISQ	→	CP	−0.14	−2.19	0.03*	Rejected
H4a	ORG	→	CS	0.29	4.74	< .001***	Accepted
H4b	ORG	→	CP	0.28	4.24	< .001***	Accepted
H5a	ENV	→	CS	0.02	0.5	0.62	Rejected
H5b	ENV	→	CP	−0.004	−0.08	0.94	Rejected
H6	CS	→	CP	0.50	6.08	< .001***	Accepted

β Standardized regression weights, C.R Critical Ratio, p Signification value, SQ system quality, IQ Information quality, ISQ IT service quality, ORG Organization, ENV Environment, CS Clinician satisfaction, CP Clinician performance

^*P < 0.05

^** P < 0.01

^*** P < 0.001 level