Table 2.
The intended and actual outcomes of digital social care record implementation (N=17).
| Theme | Studies, n (%) | ||
| Intended outcomes | |||
|
|
Improved quality of data records | 2 (12) | |
|
|
Improved information sharing | 2 (12) | |
|
|
Improved information accessibility | 2 (12) | |
|
|
Improved efficiency | 1 (6) | |
|
|
Time savings | 1 (6) | |
|
|
Improved care quality or planning | 1 (6) | |
|
|
Improved communication or collaboration | 1 (6) | |
|
|
Improved information accuracy | 1 (6) | |
|
|
Space savings (less paper) | 1 (6) | |
| Actual outcomes | |||
|
|
Improved efficiency | 8 (47) | |
|
|
Perceived time savings | 7 (41) | |
|
|
Improved information accessibility | 5 (29) | |
|
|
Workarounds (viewed negatively) | 4 (24) | |
|
|
Improved communication or collaboration | 3 (18) | |
|
|
Improved information security and risk management | 3 (18) | |
|
|
Additional time burdens | 3 (18) | |
|
|
Improved care quality or planning | 2 (12) | |
|
|
Increased face-to-face work with patients | 2 (12) | |
|
|
Improved information sharing | 2 (12) | |
|
|
Improved information accuracy | 2 (12) | |
|
|
Improved transparency and accountability | 2 (12) | |
|
|
Increased staff or patient satisfaction | 1 (6) | |
|
|
Workarounds (viewed positively) | 1 (6) | |
|
|
Decreased communication or collaboration | 1 (6) | |
|
|
Decreased efficiency | 1 (6) | |
|
|
Decreased care quality | 1 (6) | |
|
|
Decreased face-to-face work with patients | 1 (6) | |
|
|
Lack of financial benefits | 1 (6) | |
|
|
Rationing care documentation | 1 (6) | |