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. 2025 Feb 26;27:e58543. doi: 10.2196/58543

Table 1.

Inclusion and exclusion criteria for the studies—videoconference interventions for people with chronic conditions.

Category and subcategory Inclusion criteria Exclusion criteria
Participants

Adults aged ≥18 years
  • Adults aged ≥18 years

  • Dyads of parents and children aged <18 years


Community dwelling
  • Community dwelling (eg, private home, supported housing, or group homes)

  • Individuals living in a hospital, long-term care facilities, or mental health facilities


One or more chronic conditions
  • Having at least one chronic or medically at-risk condition requiring ongoing medical attention for >1 year; the condition must impact activities of daily living (eg, heart condition, diabetes, obesity, or knee arthroplasty)

  • Caregivers as the focus of the intervention

  • Health professionals or trainees as the focus of the intervention

  • No indication of chronic conditions (eg, inactive adults, people seeking psychological consultations, smokers, and veterans)

Program technology and format

One-on-one
  • Individual meeting in which the service provider saw 1 client or 1 client with their adult companion or caregiver

  • Group videoconference or one videoconference with multiple individuals at the same time (eg, educational session for multiple people)


Synchronous
  • Concurrent presence of the client or client and adult companion or caregiver and service provider in real time

  • Programs delivered completely asynchronously


Videoconferencing at home
  • Internet-based communication through transmitted audio and video signals; the client is located at home (for RCTsa, at least one arm had to meet this criterion)

  • Communication via telephone call only or combining telephone call and videoconferencing

  • Videoconferencing outside the client’s home (eg, community center or clinics)

  • Information transmission through virtual reality, robotic interventions, or platforms without interaction (eg, electronic monitoring system or automatic graphical feedback)

Intervention program content and features

Structured program
  • Interventions with a stated goal or purpose and a structure (topics, modules, frequency, and duration of sessions)

  • Diagnostic and assessment-focused studies

  • Routine care or follow-up sessions without structured intervention modules


Active client participation
  • Evidence of active client participation (eg, verbal, physical, or cognitive), including coaching and healthy behavior monitoring

  • Studies that only asked participants to listen to a lecture or read study materials (passive educational approach)

aRCT: randomized controlled trial.