Table 3.
Experience of care components in Bangladesh, Burkina Faso, Ethiopia, and India*
| Bangladesh |
Burkina Faso |
Ethiopia |
India |
|||||
|---|---|---|---|---|---|---|---|---|
|
Clients’ experience of care
|
Intervention n = 720
|
Control n = 495
|
Intervention n = 80
|
Control n = 78
|
Intervention n = 30
|
Control n = 30
|
Intervention n = 104
|
Control n = 108
|
| Client satisfaction |
9.7 (0.8) |
9.7 (1.0) |
9.7 (0.9) |
9.6 (1.2) |
8.8 (2.7) |
8.3 (3.0) |
|
|
| Client experience |
8.2 (1.1) |
7.1 (1.1) |
9.3 (1.3) |
8.9 (1.1) |
7.8 (2.1) |
7.9 (1.0) |
4.9 (2.5) |
4.5 (2.1) |
| Experience of care score† | 9.0 (0.7) | 8.4 (0.8) | 9.5 (0.9) | 9.2 (0.8) | 8.3 (2.2) | 8.1 (1.5) | 4.9 (2.5) | 4.5 (2.1) |
*Presented as x̄ (SD) unless specified otherwise.
†Range 0–10.