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. 2025 Feb 28;13:e62758. doi: 10.2196/62758

Table 2.

Design considerations of mental health CAsa for youth (N=39).

Dimensions and codes Value, n (%) Key trends
Target audience Most of the mental health CAs were designed for older and general youth populations

Age group


Youth or young adults 22 (56)


Adolescent 12 (31)


College students 6 (15)

Health condition


General youth 27 (69)


At-risk youth 12 (31)
CA goals and health context Most mental health CAs for youth are designed to provide
  • Educational or informational support to promote the general mental well-being

  • therapeutic support to alleviate mental health conditions such as depression, anxiety, and stress


Health context


Mental well-being 15 (38)


Depression 12 (31)


Anxiety 9 (23)


Stress 8 (20)


Substance use 3 (8)


Body image 2 (5)


Phone addiction 1 (3)

CA goals


Treatment 25 (64)


Education or training 22 (56)


Informational 15 (38)


Assessment 10 (26)


Monitoring 2 (5)


Behavioral change 2 (5)

CA role and characteristic Most mental health CAs for youth were designed to be
  • life coaches or older peer mentors

  • in friendly and empathetic tones

  • with few options to personalize agent characters


CA role


Coach or peer 11 (28)


Health care professional 7 (18)

CA characteristics


Friendly 16 (41)


Empathetic 11 (28)


Culture specific 4 (10)


Gender specific 3 (8)


Simple and factual 2 (5)

Personalization


CA character 5 (13)


App appearance 1 (3)


User avatar 1 (3)

Safety features Most of the mental health CAs did not have the safety features in place


Reminder 12 (31)


Emergency contact 10 (26)


Alert to adults or experts 2 (5)

aCA: conversational agent.