Table 2.
Design considerations of mental health CAsa for youth (N=39).
| Dimensions and codes | Value, n (%) | Key trends | ||||
| Target audience | Most of the mental health CAs were designed for older and general youth populations | |||||
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Age group | |||||
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Youth or young adults | 22 (56) |
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Adolescent | 12 (31) |
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College students | 6 (15) |
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Health condition | |||||
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General youth | 27 (69) |
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At-risk youth | 12 (31) |
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| CA goals and health context | Most mental health CAs for youth are designed to provide
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Health context | |||||
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Mental well-being | 15 (38) |
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Depression | 12 (31) |
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Anxiety | 9 (23) |
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Stress | 8 (20) |
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Substance use | 3 (8) |
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Body image | 2 (5) |
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Phone addiction | 1 (3) |
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CA goals | |||||
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Treatment | 25 (64) |
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Education or training | 22 (56) |
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Informational | 15 (38) |
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Assessment | 10 (26) |
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Monitoring | 2 (5) |
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Behavioral change | 2 (5) |
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CA role and characteristic | Most mental health CAs for youth were designed to be
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|
CA role | |||||
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Coach or peer | 11 (28) |
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Health care professional | 7 (18) |
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CA characteristics | |||||
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Friendly | 16 (41) |
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Empathetic | 11 (28) |
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Culture specific | 4 (10) |
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Gender specific | 3 (8) |
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Simple and factual | 2 (5) |
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Personalization | |||||
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CA character | 5 (13) |
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App appearance | 1 (3) |
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User avatar | 1 (3) |
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Safety features | Most of the mental health CAs did not have the safety features in place | ||||
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Reminder | 12 (31) |
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Emergency contact | 10 (26) |
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Alert to adults or experts | 2 (5) |
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aCA: conversational agent.