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Patients’ visit numbers for different age cohorts across different diagnosis and service modes over 3 years (N=9817; χ24=278.7, P<.001).
| Patients’ visit numbers of different age cohorts | Web-based service, n/N (%) | Offline service, n/N (%) |
| Age≤30 years | 621/3528 (17.60) | 712/6289 (11.32) |
| 30<Age≤40 years | 1131/3528 (32.06) | 1471/6289 (23.39) |
| 40<Age≤50 years | 787/3528 (22.31) | 1396/6289 (22.20) |
| 50<Age≤60 years | 493/3528 (13.97) | 1156/6289 (18.38) |
| Age>60 years | 496/3528 (14.06) | 1554/6289 (24.71) |
