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. 2025 Mar 24;27:e64635. doi: 10.2196/64635

Table 2.

Adjusted odds ratios of predictors of telemedicine use during the public health emergency.

Predictors Combined health systems (N=10,201) Academic system (N=3623) Safety net system (N=6578)

aORa 95% CI aOR 95% CI aOR 95% CI
Health system (reference: UCSFb)

SFHNc 2.94d 2.48-3.48 N/Ae N/A N/A N/A
Age group (years; reference: 75+)

18-34 2.55d 1.63-3.97 3.97d 1.99-7.93 1.42 0.78-2.60

35-49 1.39f 1.12-1.73 1.86d 1.36-2.56 0.98 0.70-1.37

50-64 1.09 0.92-1.30 1.15 0.91-1.45 0.87 0.65-1.16

65-74 0.95 0.81-1.12 0.91 0.74-1.11 0.84 0.64-1.11
Race and ethnicity (reference: White)

Asian 0.67d 0.56-0.79 0.57d 0.46-0.70 0.88 0.67-1.17

Black or African American 0.83g 0.68-1.00 0.81 0.61-1.07 0.90 0.68-1.19

Hispanic or Latine 0.76f 0.61-0.95 0.67g 0.50-0.91 0.86 0.62-1.18

Other or unknown 0.89 0.70-1.13 0.86 0.63-1.16 0.94 0.64-1.38
Language (reference: English)

Spanish 1.04 0.83-1.30 1.49 0.90-2.48 1.02 0.78-1.35

Chinese 2.04d 1.66-2.50 1.16 0.86-1.56 2.52d 1.85-3.42

Other or unknown 1.11 0.91-1.35 1.09 0.81-1.47 0.99 0.76-1.30
nSESh quintiles (reference: 5)

1 1.08 0.90-1.30 1.16 0.89-1.52 1.10 0.81-1.48

2 1.14 0.95-1.38 1.11 0.86-1.43 1.19 0.88-1.62

3 1.11 0.92-1.35 0.95 0.74-1.21 1.36 0.97-1.91

4 1.05 0.87-1.27 0.95 0.75-1.19 1.23 0.88-1.73
Baseline hemoglobin A1c 1.03 0.99-1.07 1.11d 1.05-1.18 0.99 0.95-1.04
Baseline BPi (mm Hg; reference: ≤120/80)

≤140/90 1.08 0.95-1.23 1.04 0.85-1.28 1.10 0.93-1.31

>140/90 1.04 0.89-1.23 0.99 0.78-1.26 1.09 0.88-1.36
Sex (reference: male)

Female 1.36d 1.22-1.51 1.36d 1.16-1.59 1.34d 1.15-1.55
Insurance type (reference: Medicare)

Private 0.85g 0.72-1.00 0.82g 0.68-0.99 2.02 0.80-5.11

Public 0.84g 0.72-0.98 1.03 0.78-1.37 0.83 0.69-1.00

Uninsured 0.95 0.73-1.23 N/A N/A 1.03 0.77-1.37

Healthy Workersj 1.35g 1.04-1.76 N/A N/A 1.18 0.89-1.57
Patient portal status (reference: inactivated)

Activated 1.71d 1.47-2.00 1.86d 1.55-2.23 1.46f 1.10-1.94
Charlson Comorbidity Index (reference: 0-2)

3+ 1.33d 1.17-1.53 1.90d 1.57-2.30 0.93 0.77-1.12

aaOR: adjusted odds ratio.

bUCSF: University of California, San Francisco.

cSFHN: San Francisco Health Network.

dP<.001.

eN/A: not applicable.

fP<.01.

gP<.05.

hnSES: neighborhood socioeconomic status.

iBP: blood pressure.

jHealthy Workers is an insurance plan provided to temporary exempt employees of the City and County of San Francisco, including providers of in-home care.