Table 2.

List of main themes and sub-themes from the analysis

Themes	Sub-themes
C.1. Insights into hybrid care: families’ experiences with the support received from the current hybrid PPC	C.1.1. Direct interaction with individuals and personalized attention
	C.1.2. Fluid communication and empowerment
	C.1.3. Restricted availability and discontinuity in care
C.2. Shaping the future: leveraging information and communication technologies to transform PPC	C.2.1. Enhancement of communication and information
	C.2.2. Coordination and integration among community health services (care network)
	C.2.3. Modernizing care approaches and enhancing family empowerment
	C.2.4. Comprehensive and holistic support
C.3. Advancing PPC through digital transformation: barriers and facilitators	C.3.1. Maintenance of human connections
	C.3.2. Security and privacy
	C.3.3 Initial instruction and ease of use
	C.3.4 Diligent use
	C.3.5 Preference for mobile devices