Table 2.
Descriptive analysis of responses for each question
| Question | Answer | n (%) |
|---|---|---|
| General | ||
| 4. Has a practice website? | Yes | 417 (85.80) |
| 5. Use of website? | Never | 17 (4.10) |
| For this study | 15 (3.60) | |
| Sometimes | 198 (47.50) | |
| Frequently | 187 (44.80) | |
| 6. Easy to find? | Yes | 413 (9.00) |
| Readability | ||
| 7. Font sufficiently large and clear? | Good | 390 (93.50) |
| Too small | 27 (6.50) | |
| 8. Simple, everyday language? | Yes | 412 (98.80) |
| Clarity | ||
| 9. Structured, well-organized lay-out? | Yes | 378 (90.60) |
| 10. Logical structure? | Yes | 380 (91.10) |
| 11. Finding the item? | Yes | 385 (92.30) |
| 12. Paragraphs, bold or colored words? | Yes | 294 (70.50) |
| 13. Useful? | Yes | 359 (86.10) |
| Cultural sensitivity | ||
| 14. Symbols? | Yes | 131 (31.40) |
| 15. Useful? | Yes | 301 (72.20) |
| 16. Change language? | Yes | 54 (12.90) |
| 17. Useful? | Yes | 283 (67.90) |
| Currentness and interactivity | ||
| 18. Up-to-date, actual? | Yes | 131 (31.40) |
| No | 279 (66.90) | |
| Don’t understand | 7 (1.70) | |
| 19. Useful? | Yes | 318 (76.30) |
| 20. Adapted to smartphone? | Yes | 310 (74.30) |
| No | 76 (18.20) | |
| No smartphone | 31 (7.40) | |
| 21. Online appointment tool? | Yes | 387 (92.80) |
| No | 4 (1.00) | |
| Don’t know how | ||
| Summary | ||
| 22. Sufficiently readable? | Yes | 402 (96.40) |
| 23. Sufficiently well-organized? | Yes | 380 (91.10) |
| 24. Sufficiently adapted to multicultural society? | Yes | 168 (40.30) |
| 25. Sufficiently accessible? | Yes | 346 (83.00) |
Percentages are shown by the total number of respondents (n = 486). Starting at question 5, respondents whose practice did not have a website no longer answered, making n = 417. The numbering corresponds to the numbering of the questions in the questionnaire