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. 2025 Apr 18;15(4):670–676. doi: 10.1016/j.jobcr.2025.04.003

Table 1.

Question items in the preliminary assessment.

Domain Component Items
Knowledge knowledge on good dentist-patient relationship 1.1 What are the characteristics of a good dentist-patient relationship?
1.2 Which elements is lacking to achieve successful dentist-patient relationships in your experience?
1.3 What is the knowledge required for a dentist to develop a successful rapport with the patient?
1.4 Is experience needed for a dentist to develop a successful rapport with the patient?
Experience Necessity of emotional intelligence in clinical practice 2.1 How important do you believe emotional intelligence (EI) in dentistry?
2.2 How do you typically manage patient emotions (example: anxiety, fear) during dental procedures?
2.3 How does emotional intelligence contribute to your personal well-being as a dental professional?
Practice Impact of emotional intelligence in clinical practice 3.1 I am aware when should I share my personal problem with others
3.2 Other people find it easy to share their issues with me
3.3 I expect that I will do well on most things I try
3.4 I am conscious of my emotions when I experience them
3.5 By looking at their facial expressions, I recognize the emotions of the patients
3.6 I am conscious of the changes of emotions in me and I have control over them
Opinion Importance of emotional intelligence in clinical practice 4.1 Emotional intelligence is essential for effective patient communication
4.2 Emotional intelligence helps dentists manage patient anxiety and fear during procedures
4.3 Emotional intelligence enhances teamwork and collaboration within dental practices
4.4 Formal training in emotional intelligence is beneficial for dental students
4.5 Emotional intelligence contributes to ethical decision-making in dental practice
Belief Self-belief on emotional intelligence 5.1 I believe that good things will happen
5.2 I believe some activities will make me happy
5.3 New ideas will come up when I am in a positive Mood
5.4 Solving problems is easy when I am in a positive mood