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. 2025 Apr 18;15(4):670–676. doi: 10.1016/j.jobcr.2025.04.003

Table 2.

Final questionnaire with domains and items.

Domain Question item Response item
Experience How important do you believe emotional intelligence (EI) in dentistry? Not important at all Somewhat important Moderately important Very important -
How do you typically manage patient emotions (example: anxiety, fear) during dental procedures? Comforting words & reassurance Distraction techniques (example: music) Empathetic listening & understanding Sedation options -
How does emotional intelligence contribute to your personal well-being as a dental professional? Enhances resilience to stress & burnout Promotes work-life balance Supports self-awareness & self-regulation - -
Practice I am aware when should I share my personal problem with others Strongly disagree Disagree Neutral Agree Strongly agree
Other people find it easy to share their issues with me Strongly disagree Disagree Neutral Agree Strongly agree
I expect that I will do well on most things I try Strongly disagree Disagree Neutral Agree Strongly agree
I am conscious of my emotions when I experience them Strongly disagree Disagree Neutral Agree Strongly agree
I am conscious of the changes of emotions in me and I have control over them Strongly disagree Disagree Neutral Agree Strongly agree
By looking at their facial expressions, I recognize the emotions of the patients Strongly disagree Disagree Neutral Agree Strongly agree
Opinion Emotional intelligence is essential for effective patient communication Strongly disagree Disagree Neutral Agree Strongly agree
Emotional intelligence helps dentists manage patient anxiety and fear during procedures Strongly disagree Disagree Neutral Agree Strongly agree
Emotional intelligence enhances teamwork and collaboration within dental practices Strongly disagree Disagree Neutral Agree Strongly agree
Formal training in emotional intelligence is beneficial for dental students Strongly disagree Disagree Neutral Agree Strongly agree
Emotional intelligence contributes to ethical decision-making in dental practice Strongly disagree Disagree Neutral Agree Strongly agree