Questions

Study 1

Subjective Competence of AI services

- I can understand the information provided by generative AI services.

- I know which information provided by generative AI services is trustworthy.

- I know how to request helpful information from generative AI services.

- I can judge whether information provided by generative AI services is reliable or not.

- I can determine if information obtained from generative AI services is applicable to my situation.

- I can collect or evaluate information that fits my purpose through generative AI services.

Objective Competence of AI services

- Generative AI creates new information based on data it has previously learned.

- When using generative AI, writing specific requests increases the chance of receiving more accurate answers.

- Generative AI always provides the same answer to the same question.

- Generative AI can correct biases in its learned data by itself.

- Conversation records with generative AI may be stored by service providers.

- Generative AI can improve some aspects of its performance through user feedback.

Task Difficulty

- The task I just requested from the generative AI service would be quite difficult if I did it myself.

- The task I just requested from the generative AI service would take a long time if I did it myself.

Perceived Autonomy

- The results from the generative AI service adequately reflected my opinions.

- The results from the generative AI service were provided according to my desired standards and preferences.

- I believe I played a leading role in the process of creating the results from the generative AI service.

Trust

- The results just presented by the generative AI service are safe and trustworthy.

- The information provided in the results just presented by the generative AI service is reliable.

- The results just presented by the generative AI service are generally trustworthy.

Satisfaction

- I am generally satisfied with the generative AI service experience just presented.

Usage Intention

- I will continue to use this type of generative AI service in the future.

- I will recommend this type of generative AI service to others.

- I plan to use this type of generative AI service long-term.

Study 2

Explainability

- The above generative AI service clearly explained what focus its response was written with.

- The above generative AI service transparently explained why the answer was presented that way.

Feedback

- The above generative AI service requested feedback on its answer.

- I felt that the above generative AI service valued my feedback.

Shared Responsibility

- The above generative AI service clearly stated that it has no responsibility for the final use of its answer.

- The above generative AI service recommended that I should make the final decision.