Table 3.
Descriptive statistics of patient satisfaction (N = 594)
| Patient satisfaction; Cronbach’s α = 0.84 Response options: 1 = Very unsatisfied; 5 = very satisfied |
Mean (SD) 4.25(0.95) |
|---|---|
| 1. I am satisfied with accessing the diabetes clinic services | 4.32(0.96) |
| 2. I am satisfied with the continuity and transition in the diabetes clinic services | 3.97(1.09) |
| 3. I am satisfied with the behaviors of staff in the diabetes clinic services | 4.38(0.88) |
| 4. In general, I am satisfied with the diabetes clinic services | 4.35(0.9) |
a. Patient-centered care includes (PP, PC, CC, CT, ES, AC, IE, FF)
b. R²= 0.465, Adjusted R²Square = 0.458