Skip to main content
. 2025 May 30;27:e62696. doi: 10.2196/62696

Table 1.

Bivariate associations with ease of understanding online medical records or patient portals.


How easy or difficult was it to understand the health information in your online medical record or patient portal?

Very easy (n=1403)a, weighted % of row (SE) Not very easyb (n=1613)c, weighted % of row (SE) Odds ratio for very easy (95% CI) P value
Age group (years) .04

18-34 44.6 (3.3) 55.4 (3.3) Reference —d

35-49 52.0 (2.9) 48.0 (2.9) 1.3 (1.0-1.8) .07

50-64 45.5 (2.8) 54.5 (2.8) 1.0 (0.7-1.5) .84

65-74 45.3 (3.0) 54.7 (3.0) 1.0 (0.7-1.5) .89

≥75 39.3 (3.6) 60.7 (3.6) 0.8 (0.5-1.2) .30
Birth sex

Female 49.6 (2.2) 50.4 (2.2) 1.3 (1.0-1.8) .08

Male 42.8 (2.7) 57.2 (2.7) Reference —
Race/ethnicity .19

Non-Hispanic White 46.3 (1.9) 53.7 (1.9) Reference —

Non-Hispanic Black or African American 54.3 (3.8) 45.7 (3.8) 1.4 (1.0-1.9) .06

Hispanic 48.6 (4.6) 51.4 (4.6) 1.1 (0.8-1.6) .62

Non-Hispanic Asian 41.7 (9.3) 58.3 (9.3) 0.8 (0.4-1.8) .63

Non-Hispanic Other 37.8 (7.6) 62.2 (7.6) 0.7 (0.4-1.4) .31
Education

College graduate 48.2 (1.9) 51.8 (1.9) 1.1 (0.9-1.4) .32

Not college graduate 45.5 (2.2) 54.5 (2.2) Reference —
Ease of understanding medical statistics <.001

Very easy 78.1 (2.6) 21.9 (2.6) 10.2 (6.8-15.2) <.001

Easy 44.2 (1.8) 55.8 (1.8) 2.3 (1.5-3.3) <.001

Hard 25.9 (3.4) 74.1 (3.4) Reference —
General health .02

Excellent or very good 50.6 (2.2) 49.4 (2.2) 1.3 (1.0-1.8) .09

Good 42.3 (2.0) 57.7 (2.0) 0.9 (0.7-1.3) .72

Fair or poor 43.7 (3.5) 56.3 (3.5) Reference —
Confidence in own ability to take care of health .001

Completely or very 50.5 (1.8) 49.5 (1.8) 1.8 (0.6-5.9) .33

Somewhat or little 36.6 (3.1) 63.4 (3.1) 1.0 (0.3-3.5) .98

Not at all 36.2 (13.4) 63.8 (13.4) Reference —
Deaf

Yes 36.8 (4.7) 63.2 (4.7) 0.6 (0.4-1.0) .04

No 47.3 (1.6) 52.7 (1.6) Reference —
Diabetes

Yes 44.6 (3.3) 55.4 (3.3) 0.9 (0.6-1.3) .56

No 47.1 (1.9) 52.9 (1.9) Reference —
High blood pressure

Yes 46.3 (2.4) 53.7 (2.4) 1.0 (0.8-1.3) .86

No 46.9 (2.0) 53.1 (2.0) Reference —
Heart condition

Yes 40.7 (4.5) 59.3 (4.5) 0.8 (0.5-1.1) .17

No 47.1 (1.6) 52.9 (1.6) Reference —
Lung disease

Yes 43.2 (4.5) 56.8 (4.5) 0.9 (0.6-1.2) .40

No 47.2 (1.6) 52.8 (1.6) Reference —
Depression

Yes 49.1 (2.9) 50.9 (2.9) 1.2 (0.9-1.5) .29

No 45.6 (1.8) 54.4 (1.8) Reference —
Ever had cancer

Yes 43.7 (3.2) 56.3 (3.2) 0.9 (0.7-1.1) .30

No 47.0 (1.6) 53.0 (1.6) Reference —
Patient-provider communication score, median (IQR) 25.6 (21.6-27.5) 22.3 (18.8-26.2) 1.14 (1.10-1.18)e <.001
How online records accessed .02

App 53.8 (4.1) 46.2 (4.1) 1.6 (1.1-2.4) .02

Website 41.8 (2.3) 58.2 (2.3) Reference —

Both app and website 49.9 (2.6) 50.1 (2.6) 1.4 (1.1-1.8) .02
Records online: view results

Yes 47.8 (1.6) 52.2 (1.6) 1.8 (1.1-2.7) .01

No 34.1 (4.8) 65.9 (4.8) Reference —
Records online: download health information

Yes 47.9 (2.6) 52.1 (2.6) 1.1 (0.8-1.4) .59

No 46.1 (2.0) 53.9 (2.0) Reference —
Records online: send to third party

Yes 52.4 (3.2) 47.6 (3.2) 1.3 (1.0-1.8) .05

No 45.2 (1.8) 54.8 (1.8) Reference —
Records online: view notes

Yes 50.0 (1.9) 50.0 (1.9) 1.6 (1.2-2.2) .004

No 38.5 (3.0) 61.5 (3.0) Reference —

aWeighted percent of all respondents: 46.7%.

bNot very easy is a combination of somewhat easy, somewhat difficult, and very difficult.

cWeighted percent of all respondents: 53.3%.

dNot applicable.

eIncrease in odds per 1 unit increase in score.