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. 2025 Jun 20;34(3):e70083. doi: 10.1111/inm.70083
Theme Contexts Mechanisms Outcomes
Nurses' Clinical Skills

Predominance of junior nurses with high turnover rates impacting MSD awareness and confidence

Task‐oriented approach focused on routine duties rather than holistic patient care

Training and skill development programs to improve MSD assessment and escalation

Multidisciplinary collaboration to build confidence and competence

Enhanced clinical skills for MSD management

Increased staff confidence in escalation processes

Improved patient outcomes through timely responses

MSD Timely Assessment

Reliance on intuition for identifying MSD risks

Challenges integrating MSM tools into workflows

Limited training on tools like MSM

Raising awareness and training for MSM tool usage

Improving documentation through EMR integration

Timely and consistent MSM assessments

Enhanced identification of patient MSD risks

Reduced ambiguity in decision‐making

Timely Escalation

Hierarchical ward structures influencing escalation roles

Junior nurses deferring decisions to senior staff.

Reactive rather than proactive escalation practices

Empowering all healthcare team members to share escalation responsibilities

Leadership involvement and structured protocols for proactive risk assessment

Timely DIvERT activation

Proactive risk management

Multidisciplinary collaboration reducing critical incidents

Timely Response

Scheduling conflicts for DIvERT meetings due to workload pressures and ward rounds

Limited availability of key personnel like psychiatrists and medical staff

Flexible scheduling of DIvERT meetings

Integration of DIvERT into existing multidisciplinary handovers

Encouraging remote participation for wider inclusion

Increased participation in DIvERT meetings

Early interventions ensuring patient safety

More effective risk assessments

Organisational Support

Collaborative culture prioritising safety and teamwork

Limited formal training for new staff.

Outdated protocols impacting staff confidence and competence

Open communication and peer support to handle workload challenges

Regular training and updated guidelines for standardisation

Improved collaboration and transparency

Enhanced confidence in MSD management

Increased attendance in DIvERT processes

MSD Incident Reporting

Low RiskMan reporting rates due to unclear protocols, time constraints and knowledge gaps

Complexity of forms discouraging completion

Simplified reporting protocols and user‐friendly systems

Training staff on efficient documentation practices

Higher reporting rates and improved documentation quality

Quality data for clinical governance and incident trend analysis