Table 2.

Examples of the analysis process based on Hsieh and Shannon (2005)

Transcribed text	Code	Meaningful cluster	Subcategory	Category
“It’s so important to see the personnel, feel needed, and try to adjust their work – if you like being with the older persons and having coffee, your colleague can do the laundry.”	To see the personnel and feel needed	To see the underlying human and know their background	Being genuinely interested and showing consideration to personnel as persons	Being person-centred as a leader by focusing on the relationship with the personnel
“I think it is important that you stand for what you do and that you are clear and that you live as you learn– that is, that you are a role model for the personnel in how they, for example, treat the older persons by always greeting the older person first.”	Important that you live as you learn and are a role model	To be a role model for the personnel in how you meet the older person	Being a role model	Leading person-centred care by highlighting the older persons’ needs