Table 8.
Recommended resource configurations and cost impact for selected cases improving patient satisfaction across all scenarios
| Scenario | Referral rate | Satisfaction increase | Additional specialist physicians | Additional general physicians | Additional nurses | Additional equipment | Added cost (THB per month) | % Cost increase |
|---|---|---|---|---|---|---|---|---|
| Base case | 17% | - | - | - | - | - | - | - |
| Aging 1 | 17% | PSLOS, PSPA | 3 | - | 2 | - | 144,000 | 17.28% |
| Aging 2 | 17% | PSLOS, PSPA | 4 | - | - | 1 | 157,000 | 18.84% |
| Pandemic 1 | 17% | PSLOS, PSPA | 9 | 4 | 3 | 3 | 510,950 | 61.32% |
| Pandemic 2 | 17% | PSLOS | 3 | - | - | 1 | 103,700 | 12.44% |
| Pandemic 3 | 17% | PSPA | 2 | - | 2 | - | 112,300 | 13.48% |
| Referral 1 | 50% | PSLOS, PSPA | 6 | 3 | 3 | 5 | 416,000 | 49.92% |
| Referral 2 | 50% | PSLOS | 3 | - | - | 1 | 116,700 | 14.01% |
| Referral 3 | 50% | PSPA | 2 | 1 | 1 | 1 | 115,350 | 13.84% |