Table 3.

Spearman correlation analysis

Variables	HLL	Evaluation	Communicating	Access	Analysis	Recommendation	Income status
HLL	1
Evaluation	0.3174*	1
Communicating	0.2638*	0.7018*	1
Access	0.3201*	0.6468*	0.6569*	1
Analysis	0.3121*	0.7666*	0.6810*	0.7336*	1
Recommendation	0.2097	0.0566	0.1222*	0.0998*	0.0652	1
Income Status	−0.0601	0.0775	0.0152	0.0549	0.1319*	0.0506	1

^*indicates a statistically significant relationship at 5% significance level