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. 2025 Aug 21;15:30767. doi: 10.1038/s41598-025-16666-2

Table 3.

Results of the reliability and validity analysis.

Construct Item code Standardization Factor loadings Crobach’s α AVE CR
Perceived quality symbol(PQS) Environmental quality symbol (EQ) PQ1 0.73 0.816 0.596 0.815
PQ2 0.748
PQ3 0.834
Information quality symbol (IfQ) PQ4 0.86 0.899 0.751 0.9
PQ5 0.866
PQ6 0.873
Interaction quality symbol (ItQ) PQ7 0.77 0.851 0.659 0.853
PQ8 0.859
PQ9 0.804
Vlogger quality symbol (VQ) PQ10 0.814 0.836 0.635 0.839
PQ11 0.752
PQ12 0.822
Service quality symbol (SQ) PQ13 0.746 0.805 0.582 0.807
PQ14 0.777
PQ15 0.765

Behavioral motivation

(BM)

BM1 0.804 0.935 0.712 0.937
BM2 0.853
BM3 0.867
BM4 0.897
BM5 0.849
BM6 0.787

Risk perception

(RP)

PR1 0.786 0.897 0.686 0.897
PR2 0.842
PR3 0.861
PR4 0.823

Behavioral intention

(BI)

BI1 0.742 0.852 0.661 0.854
BI2 0.854
BI3 0.839