Table 3.
Kano attribute results of perioperative nursing service needs for patients with cervical spondylosis (n = 181)
| Demand number | Items | Frequency Distribution | Final attribute and its proportion (%) | Importance(DSI) (M + O)/(A + I + M + O) |
Satisfaction(SI) (A + O)/(A + I + M + O) |
||||
|---|---|---|---|---|---|---|---|---|---|
| A | I | M | O | ||||||
| 1 | Ensure adequate sleep time and quality | 37 | 17 | 49 | 78 | O | 43.1% | 0.70 | 0.64 |
| 2 | The need for self-assessment of pain | 37 | 23 | 10 | 111 | O | 61.3% | 0.67 | 0.82 |
| 3 | Guidance on diet and nutrition | 25 | 22 | 74 | 60 | M | 33.1% | 0.74 | 0.47 |
| 4 | Guidance on defecation and abdominal distension | 29 | 12 | 62 | 78 | O | 43.1% | 0.77 | 0.59 |
| 5 | Full humanistic care | 30 | 18 | 59 | 74 | O | 40.9% | 0.73 | 0.57 |
| 6 | Patience and responsibility | 35 | 11 | 60 | 75 | O | 41.4% | 0.75 | 0.61 |
| 7 | Family and emotional needs | 47 | 21 | 31 | 82 | O | 45.3% | 0.62 | 0.71 |
| 8 | Good personal image during hospitalization | 70 | 45 | 19 | 47 | A | 38.7% | 0.36 | 0.65 |
| 9 | Improving the caregiving capacity of family caregivers | 82 | 21 | 25 | 53 | A | 45.3% | 0.43 | 0.75 |
| 10 | Access to medical information through multiple channels | 64 | 24 | 43 | 50 | A | 35.4% | 0.51 | 0.63 |
| 11 | Guidance on disease and surgery related knowledge | 47 | 16 | 60 | 58 | M | 33.1% | 0.65 | 0.58 |
| 12 | Management of neck wound | 21 | 11 | 40 | 109 | O | 60.2% | 0.82 | 0.72 |
| 13 | Management of wound drainage tubes in neck | 32 | 13 | 45 | 91 | O | 50.3% | 0.75 | 0.68 |
| 14 | Management of swallowing function | 28 | 15 | 43 | 95 | O | 52.5% | 0.76 | 0.68 |
| 15 | Airway management | 20 | 16 | 52 | 93 | O | 51.4% | 0.80 | 0.62 |
| 16 | Guidance on functional exercise and rehabilitation training | 23 | 11 | 49 | 98 | O | 54.1% | 0.81 | 0.67 |
| 17 | The correct way to get out of bed | 21 | 20 | 45 | 95 | O | 52.5% | 0.77 | 0.64 |
| 18 | The correct posture of the neck when sitting | 23 | 13 | 51 | 94 | O | 51.9% | 0.80 | 0.65 |
| 19 | The correct posture of the neck when sleeping | 24 | 15 | 45 | 97 | O | 53.6% | 0.78 | 0.67 |
| 20 | Types of cervical collar (neck brace) to choose | 40 | 30 | 48 | 63 | O | 34.8% | 0.61 | 0.57 |
| 21 | Wearing method of cervical collar (neck brace) | 18 | 14 | 53 | 96 | O | 53.0% | 0.82 | 0.63 |
| 22 | Wearing time of cervical collar (neck brace) | 27 | 16 | 45 | 93 | O | 51.4% | 0.76 | 0.66 |
| 23 | The range of neck movement when wearing a cervical collar (neck brace) | 19 | 16 | 53 | 93 | O | 51.4% | 0.81 | 0.62 |
| 24 | The wearing of cervical collar (neck brace) is the management of neck skin | 42 | 33 | 50 | 56 | O | 30.9% | 0.59 | 0.54 |
| 25 | Maintenance of cervical collar (neck brace) | 41 | 53 | 41 | 46 | I | 29.3% | 0.48 | 0.48 |
| 26 | Cervical patients choose the right pillow | 51 | 26 | 48 | 56 | O | 30.9% | 0.57 | 0.59 |
Note: A is the attractive attribute; I is the indifferent attribute; M is the must-be attribute; O is the one-dimensional attribute