Table 1.

Pandemic stages with total and average number of emergency calls.

Stage/ phase	Date	Statistics
Pre-Pandemic Period (PPP)	2020-01-01; 2020-03-03 62 days	total calls = 31,534 mean_calls_per_day = 508.3 min_calls_per_day = 435 max_calls_per_day = 664 std_dev_calls_per_day = 39.4
Initial Pandemic Onset (IPO)	2020-03-04; 2021-01-14 316 days	total calls = 138,569 mean_calls_per_day = 438.5 min_calls_per_day = 298 max_calls_per_day = 644 std_dev_calls_per_day = 59.8
Vaccination Rollout Phase (VRP)	2021-01-15; 2022-05-15 485 days	total calls = 253,695 mean_calls_per_day = 523.1 min_calls_per_day = 359 max_calls_per_day = 770 std_dev_calls_per_day = 61.1
Epidemic Threat Declaration (ETD)	2022-05-16; 2023-07-01 411 days	total calls = 226,417 mean_calls_per_day = 550.9 min_calls_per_day = 433 max_calls_per_day = 823 std_dev_calls_per_day = 51.8
Post-Pandemic Recovery (PPR)	2023-07-02; 2023-12-31 182 days	total calls = 102,772 mean_calls_per_day = 564.7 min_calls_per_day = 435 max_calls_per_day = 718 std_dev_calls_per_day = 45.5