Table 2.
Operational Action Plan for Optimizing Chemotherapy Administration Workflow
| Theme | Operational Action | Responsible Team |
|---|---|---|
| Patient Flow Optimization | Establish two distinct patient paths: Fast Track (lab results within 48 hours) and Normal Track (requiring updated labs). | Nursing Staff, Admission/Discharge Team (ADT), Clinical Nurse Specialists (CNS) |
| Prioritize assessment and order confirmation for fast-track patients. | Nursing Staff, Physicians | |
| Replace physician round-based evaluations with a clinic-based evaluation process. | Physicians, CNS | |
| Enhancing Coordination and Communication | CNS to distribute and ensure adherence to the fast-track patient list. | Clinical Nurse Specialists (CNS), DCU Team |
| ADT collaborates with nursing staff and DCU to verify lab readiness and patient prioritization. | ADT, Nursing Staff, DCU Team | |
| Designate specific patient locations based on treatment paths for workflow efficiency. | DCU Team, Nursing Staff | |
| Standardize urgent CT scan and PFT handling to prevent unnecessary delays. | Physicians, Radiology, Nursing Staff | |
| Optimizing Pharmacy-to-Day Care Unit (DCU) Portal Movement | Implement a real-time tracking system for chemotherapy medication movement from the pharmacy to DCU. | Pharmacy Team, IT Support, DCU Team |
| Establish a structured delivery schedule for medication transport at fixed 10-minute intervals. | Pharmacy Team, Transport Coordination Team | |
| Assign dedicated nursing and pharmacy staff to oversee the medication transfer process. | Nursing Staff, Pharmacy Team | |
| Automate notifications for medication readiness and delivery updates. | IT Support, Pharmacy Team | |
| System and Infrastructure Improvements | Resolve networking issues to ensure seamless order processing and medication tracking. | IT Support, Administration |
| Increase workstation availability for real-time data access and patient management. | IT Support, Administration | |
| Implement IT-driven solutions for tracking, coordination, and workflow reporting. | IT Support, Quality Improvement Team |