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. 2024 Jan 29;2(1):46. doi: 10.4102/jcmsa.v2i1.46

TABLE 1.

Themes and sub-themes.

No. Themes Sub-themes
1. Estimated time taken to refer a patient from one healthcare facility to another -
2. Attitude of the receiving doctors towards patient referral -
3. Applicability of procedural advice given by receiving doctor -
4. Referral doctor’s perceptions regarding the reasons why receiving doctors refuse and/or reluctant to receive patients -
5. Consequences of referral delays on patient care -
6. Strategies to address referral issues
  • 6.1

    Third-party involvement

  • 6.2

    Doctor’s own efforts

  • 6.3

    Forums to address issues

7. Experience regarding transportation of patients being referred
  • 7.1

    Delay issues

  • 7.2

    Forum for emergency medical services (EMS) complaints

  • 7.3

    Effectiveness of strategies

8. Recommendations to improve referral system -