| Effectiveness Supporting Youth and Work-Related Well-Being |
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- Eight out of 15 identified motivators for providers were related to their interactions with youth. Most frequently reported motivators included opportunities to interact with and build close relationships with youth.
- Most frequently reported stressors were difficulties engaging youth in programming and supporting youth during emotionally salient moments.
- When stressed, 45% of interviewees reported using action-based coping strategies.
- Five out of 11 providers also indicated resilience and/or commitment as facilitators of effectiveness.
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| Connectedness Across Colleagues and Work-Related Well-Being |
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- Connectedness with colleagues was not indicated as a source of work engagement.
- Six out of 11 providers indicated lack of connectedness with colleagues, particularly lack of instrumental social support, as a stressor.
- Social support, in the form of instrumental, informational, and emotional support, was identified by 55% of interviewees as helpful during stressful moments. 27% also highlighted examples of effective communication across colleagues and a shared mission/commitment to serving youth.
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