Table 2. Background characteristics of clients (target end users) visiting health and wellness centers, Chandigarh, 2022.
| Parameter | Frequency (N=120), n (%) |
|---|---|
| Age (years) | |
| 18‐30 | 40 (33.3) |
| 31‐45 | 40 (33.3) |
| 46‐60 | 15 (12.5) |
| >60 | 25 (20.8) |
| Sex | |
| Male | 71 (59.16) |
| Female | 49 (40.83) |
| Socioeconomic status | |
| Upper | 11 (9.2) |
| Upper middle | 57 (47.5) |
| Lower middle | 32 (26.7) |
| Upper lower | 20 (16.7) |
| Education | |
| Illiterate or up to primary school | 10 (8.3) |
| Up to high school or a diploma | 55 (45.5) |
| Graduate or above | 55 (45.5) |
| Area of residence | |
| Urban | 78 (65.0) |
| Rural | 3 (2.5) |
| Slum or slum rehabilitation | 39 (32.5) |
| Occupation | |
| Unemployed or elementary work | 75 (62.0) |
| Craft, trade-related work, or clerks | 24 (19.8) |
| Professionals or managers | 21 (17.4) |
| Experiencing from health condition (multiple responses, n=131) | |
| Hypertension | 27 (22.5) |
| Tuberculosis | 3 (2.5) |
| DMa | 19 (15.8) |
| None of the above | 79 (65.8) |
| Others | 3 (2.5) |
| Language easily understood for health information (multiple responses, n=258) | |
| English | 81 (67.5) |
| Hindi | 120 (100.0) |
| Punjabi | 57 (47.5) |
| Sources to receive health information (multiple responses, n=235) | |
| Mass media (including social media, Newspapers, and Television) | 122 (51.9) |
| Public health facility | 92 (39.1) |
| Web browsing | 19 (8.1) |
| Others | 2 (0.9) |
| Have smartphones that they use | 104 (86.7) |
| Adequate internet connection (n=115) | 108 (90.0) |
| Awareness of DHIsb | |
| CoWINc | 43 (35.8) |
| Aarogya Setu | 94 (78.3) |
| eSanjeevani OPD | 22 (18.3) |
| National Health Portal | 12 (10.0) |
| My Health Records | 1 (0.8) |
| None of the above | 19 (15.8) |
| Downloaded app | |
| CoWIN | 6 (5) |
| Aarogya Setu | 56 (46.7) |
| eSanjeevani OPD | 3 (2.5) |
| Visited portal | |
| NHPd portal | 3 (2.5) |
a
DM: diabetes mellitus.
b
DHI: digital health intervention.
c
CoWIN: COVID-19 Vaccine Intelligence Network.
d
NHP: National Health Portal.