Table 3.
Characteristics, results, and measures of the individual studies included in the scoping review
| Ref. | Year | Country | Method | Study group | N | Diversity dimension | Duration | Effect | Measures |
|---|---|---|---|---|---|---|---|---|---|
| [29] | 2024 | Germany | Mixed-methods | Mental health professionals | 173 | Transcultural competence | 6 weeks |
− Awareness and participation improved. − No improvement in transcultural challenges. |
Self-report (transcultural competence (OnTracc); training satisfaction) |
| [30] | 2021 | South Korea | Mixed-methods | Healthcare professionals | 42 | Cultural competence | 7 × 15–30 min | − No effect identified. | Self report (feasibility (EL-CCP); preliminary efficacy (CCSN-SF); organizational cultural competence measure for human service agencies; migrant trust and satisfaction) |
| [31] | 2019 | USA | Quantitative | Employee | 3016 | Gender and race | 68 min |
− Training boosted support for women. − Participants recognized their own gender biases more and demonstrated improved behavior. − Positive effects on gender-inclusive intentions. − Spillover effects from gender bias training on racial bias topics. |
Self-report (attitudinal support for women; gender bias acknowledgment; racial bias acknowledgment; gender-inclusive intentions) |
| [32] | 2018 | USA | Quantitative | Healthcare professionals | 1745 | Cultural competence | 4 × 5–15 min |
− Most participants recognized that minorities experience bias in care, which affects decisions and stereotypes. − That clinical experience, religion, and spirituality influence responses to illness was acknowledged. |
Self-reported skills (bias, stereotype, diet, religion) |
| [33] | 2023 | USA and Pakistan | Mixed-methods | Healthcare professionals | 29 | Cultural competence and sensitivity | 6 weeks |
− Participants found the training valuable. − Pakistani and US doctors improved intercultural care and saw cultural competence training as necessary. |
Self-report (Clinical Cultural Competency Questionnaire (CCCQ)) |
| [34] | 2020 | USA | Quantitative | Employee | 433 | Belief generation and cross-cultural concepts | Few minutes |
− All groups improved through cultural interactions. − Belief generation enhanced cultural learning. |
Measures inside a simulation (process data, belief entries, feedback analysis) and a performance quiz |
| [35] | 2022 | USA | Quantitative | Healthcare professionals | 158 | Prejudices | Few minutes |
− Participation in the simulation reduced negative emotions and attitudes post-training. − A single simulation proved insufficient in changing patient attitudes or behavior. |
Self-report with non-validated scales (emotional reactions, expectations, attribution error, internal/external motivation to respond without prejudice) |
| [36] | 2022 | USA | Quantitative | Healthcare professionals | 40 | Transgender and nonbinary | 28 × 60–90 min |
− Genetic counseling self-efficacy and knowledge improved significantly. − Participants reduced the gender-affirmation knowledge gap. − The online program was well-received. |
Multiple-choice questions (comfort working with TGNB patients; impact of education on knowledge; clinical self-efficacy) |
| [37] | 2019 | Australia | Quantitative | Healthcare professionals | 53 | Cultural competence | 4 × 30 min |
− Online tools with short interventions were considered helpful. − Participants gained new skills for minority patient care. − Participants described effectiveness as helpful. |
Self-report with partly non-validated scales (experience of using and satisfaction with the online program; self-rated competence in communicating with minority patients; practices and attitudes while interacting with people with limited English proficiency; relative responsibility of health professionals and hospitals to adapt to the needs of people from minority backgrounds) |
| [38] | 2022 | USA | Quantitative | Mental health professionals | 121 | LGBTQ | 11 weeks |
− Participants improved in LGBTQ competence, cognitive behavioral therapy (CBT) knowledge, skills familiarity, and use. − Training did not affect LGBTQ cultural humility. |
Self-reports and knowledge tests (Sexual Orientation Counselor Competency Scale (SOCCS) – skills subscale; multidimensional cultural humility scale (MCHS); minority stress knowledge; CBT/LGBTQ-affirmative CBT knowledge; familiarity with and use of LGBTQ-affirmative CBT skills; LGBTQ-affirmative CBT skills measured through simulated practice) |
| [39] | 2021 | USA | Quantitative | Healthcare professionals | 192 | Disability competent care | 1 h |
− Following the training, participants engaged in more meaningful, patient-centered actions. − Shift toward the social model of disability, focusing on the care environment and treatment barriers. |
Quantitative assessment (conceptualizations of disability; action steps to facilitate disability-competent care; training effectiveness; self-assessed knowledge gain) |
| [40] | 2022 | Iran | Quantitative | Nurse educators | 65 | Cultural competence | 3 × 2 h |
− Participants in the intervention improved their cultural competence. − Competence increased in all areas: awareness, knowledge, skills, encounters, desire, and teaching. |
Self-report (Cultural Diversity Questionnaire for Nurse Educators (CDQNE); Cultural Diversity Questionnaire for Nurse Educators revised (CDQNE-R); Transcultural Teaching Behaviors (TTB)) |
| [41] | 2021 | Israel | Quantitative | Healthcare professionals | 154 | Cultural competence | 30 min | − Participants found training helpful and improved cultural competence in encounters, knowledge, skills, and attitudes. | Self-report (Clinical Cultural Competency Questionnaire (CCCQ) with adaptation) |
| [42] | 2021 | USA | Qualitative | Teacher | 36 | Cultural awareness | 3 meetings |
− Collaborative teaching improved analysis methods. − The intervention offered practical experience teaching bilingual students online and on-site. − Helped teachers develop skills in dealing with diverse students. |
Qualitative analysis |
| [43] | 2022 | USA | Quantitative | Mental health professionals | 523 | Intercultural competence | 3 × 90 min |
− Awareness and knowledge increased with each webinar and remained steady after two weeks. − White participants experienced the most considerable increase in awareness after the first webinar. |
Self-report (knowledge scale for cross-cultural psychiatric training; professionals’ awareness of competencies for supporting) |
| [44] | 2020 | USA | Quantitative | Mental health professionals | 11 | Intercultural competence | 6 weeks | − Participants improved their cultural competencies. | Self-report (Clinical Cultural Competence Questionnaire (CCCQ) with adaptation) |
| [45] | 2018 | USA | Quantitative | Healthcare professionals | 26 | Cultural Competence and LGBTQ | 1 h | − No effects. | Self-report (LGB knowledge and attitudes (LGB-KASH); AttitudesTAoward Transgender Individuals Scale (ATTIS); LGBT skills; LGBT knowledge; social desirability) |
| [46] | 2021 | USA | Qualitative | Faculty member | 21 | Cultural competence | 6 units |
− Participants recognized their biases and privileges. − Participants developed a deeper understanding of others’ experiences. − Participants felt more competent in showing inclusive behavior. − Learning process proved effective. |
Qualitative analysis |
| [47] | 2020 | Australia | Quantitative | Mental health professionals | 38 | Nonbinary | 1 unit |
− Significant increase in perceived knowledge before and after the training. − No change in attitudes. − Increase in confidence in one’s competence. |
Self-report (perceived knowledge; attitudes towards the inclusion of transgender women in domestic violence services scale) |
| [48] | 2018 | USA | Quantitative | Mental health professional | 423 | Cultural competence | 1 h |
− Participants increased their knowledge and expressed a desire for further training. − Self-reports of behavior changes and increased confidence in practice. |
Self-report without validation (evaluation of the module) |
| [49] | 2023 | Germany | Mixed-methods | Educator | 81 | Intercultural competence | Many days |
− Training was well-rated, especially for professionalization and practicality. − Less effective in migrant-heavy settings, with lower improvements in practice. − Participants who felt interculturally competent showed defensiveness, needing greater trainer attention. |
Evaluation questionnaire and interviews |
| [50] | 2018 | USA | Quantitative | University staff | 108 | Diversity | 4 weeks |
− Online training was practical in fostering cultural competence and learning. − Training increased participants’ appreciation of diversity in education. − Participants gained a greater awareness of social privileges following the training. − Training enhanced willingness to learn about others’ experiences and cultures. |
Self-report (value of diversity; awareness of privilege; openness to learning; self-efficacy; geographic background; online communication preference) |
| [51] | 2022 | Romania | Quantitative | Mental health professionals | 86 | LGBTQ | 2 days |
− Most found the training informative and helpful; nearly all would recommend it. − Reduced explicit/implicit bias and improved LGBTQ-affirmative skills. − No significant differences between face-to-face and online training results. |
Self-report (modern homonegativity scale; sexual orientation implicit association test; sexual orientation provider competency scale; gay affirmative practice scale; gay affirmative practice scale; LGBTQ-affirmative practice intentions) |