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. 2025 Aug 26;25:1198. doi: 10.1186/s12909-025-07745-z

Table 3.

Characteristics, results, and measures of the individual studies included in the scoping review

Ref. Year Country Method Study group N Diversity dimension Duration Effect Measures
[29] 2024 Germany Mixed-methods Mental health professionals 173 Transcultural competence 6 weeks

− Awareness and participation improved.

− No improvement in transcultural challenges.

Self-report (transcultural competence (OnTracc); training satisfaction)
[30] 2021 South Korea Mixed-methods Healthcare professionals 42 Cultural competence 7 × 15–30 min − No effect identified. Self report (feasibility (EL-CCP); preliminary efficacy (CCSN-SF); organizational cultural competence measure for human service agencies; migrant trust and satisfaction)
[31] 2019 USA Quantitative Employee 3016 Gender and race 68 min

− Training boosted support for women.

− Participants recognized their own gender biases more and demonstrated improved behavior.

− Positive effects on gender-inclusive intentions.

− Spillover effects from gender bias training on racial bias topics.

Self-report (attitudinal support for women; gender bias acknowledgment; racial bias acknowledgment; gender-inclusive intentions)
[32] 2018 USA Quantitative Healthcare professionals 1745 Cultural competence 4 × 5–15 min

− Most participants recognized that minorities experience bias in care, which affects decisions and stereotypes.

− That clinical experience, religion, and spirituality influence responses to illness was acknowledged.

Self-reported skills (bias, stereotype, diet, religion)
[33] 2023 USA and Pakistan Mixed-methods Healthcare professionals 29 Cultural competence and sensitivity 6 weeks

− Participants found the training valuable.

− Pakistani and US doctors improved intercultural care and saw cultural competence training as necessary.

Self-report (Clinical Cultural Competency Questionnaire (CCCQ))
[34] 2020 USA Quantitative Employee 433 Belief generation and cross-cultural concepts Few minutes

− All groups improved through cultural interactions.

− Belief generation enhanced cultural learning.

Measures inside a simulation (process data, belief entries, feedback analysis) and a performance quiz
[35] 2022 USA Quantitative Healthcare professionals 158 Prejudices Few minutes

− Participation in the simulation reduced negative emotions and attitudes post-training.

− A single simulation proved insufficient in changing patient attitudes or behavior.

Self-report with non-validated scales (emotional reactions, expectations, attribution error, internal/external motivation to respond without prejudice)
[36] 2022 USA Quantitative Healthcare professionals 40 Transgender and nonbinary 28 × 60–90 min

− Genetic counseling self-efficacy and knowledge improved significantly.

− Participants reduced the gender-affirmation knowledge gap.

− The online program was well-received.

Multiple-choice questions (comfort working with TGNB patients; impact of education on knowledge; clinical self-efficacy)
[37] 2019 Australia Quantitative Healthcare professionals 53 Cultural competence 4 × 30 min

− Online tools with short interventions were considered helpful.

− Participants gained new skills for minority patient care.

− Participants described effectiveness as helpful.

Self-report with partly non-validated scales (experience of using and satisfaction with the online program; self-rated competence in communicating with minority patients; practices and attitudes while interacting with people with limited English proficiency; relative responsibility of health professionals and hospitals to adapt to the needs of people from minority backgrounds)
[38] 2022 USA Quantitative Mental health professionals 121 LGBTQ 11 weeks

− Participants improved in LGBTQ competence, cognitive behavioral therapy (CBT) knowledge, skills familiarity, and use.

− Training did not affect LGBTQ cultural humility.

Self-reports and knowledge tests (Sexual Orientation Counselor Competency Scale (SOCCS) – skills subscale; multidimensional cultural humility scale (MCHS); minority stress knowledge; CBT/LGBTQ-affirmative CBT knowledge; familiarity with and use of LGBTQ-affirmative CBT skills; LGBTQ-affirmative CBT skills measured through simulated practice)
[39] 2021 USA Quantitative Healthcare professionals 192 Disability competent care 1 h

− Following the training, participants engaged in more meaningful, patient-centered actions.

− Shift toward the social model of disability, focusing on the care environment and treatment barriers.

Quantitative assessment (conceptualizations of disability; action steps to facilitate disability-competent care; training effectiveness; self-assessed knowledge gain)
[40] 2022 Iran Quantitative Nurse educators 65 Cultural competence 3 × 2 h

− Participants in the intervention improved their cultural competence.

− Competence increased in all areas: awareness, knowledge, skills, encounters, desire, and teaching.

Self-report (Cultural Diversity Questionnaire for Nurse Educators (CDQNE); Cultural Diversity Questionnaire for Nurse Educators revised (CDQNE-R); Transcultural Teaching Behaviors (TTB))
[41] 2021 Israel Quantitative Healthcare professionals 154 Cultural competence 30 min − Participants found training helpful and improved cultural competence in encounters, knowledge, skills, and attitudes. Self-report (Clinical Cultural Competency Questionnaire (CCCQ) with adaptation)
[42] 2021 USA Qualitative Teacher 36 Cultural awareness 3 meetings

− Collaborative teaching improved analysis methods.

− The intervention offered practical experience teaching bilingual students online and on-site.

− Helped teachers develop skills in dealing with diverse students.

Qualitative analysis
[43] 2022 USA Quantitative Mental health professionals 523 Intercultural competence 3 × 90 min

− Awareness and knowledge increased with each webinar and remained steady after two weeks.

− White participants experienced the most considerable increase in awareness after the first webinar.

Self-report (knowledge scale for cross-cultural psychiatric training; professionals’ awareness of competencies for supporting)
[44] 2020 USA Quantitative Mental health professionals 11 Intercultural competence 6 weeks − Participants improved their cultural competencies. Self-report (Clinical Cultural Competence Questionnaire (CCCQ) with adaptation)
[45] 2018 USA Quantitative Healthcare professionals 26 Cultural Competence and LGBTQ 1 h − No effects. Self-report (LGB knowledge and attitudes (LGB-KASH); AttitudesTAoward Transgender Individuals Scale (ATTIS); LGBT skills; LGBT knowledge; social desirability)
[46] 2021 USA Qualitative Faculty member 21 Cultural competence 6 units

− Participants recognized their biases and privileges.

− Participants developed a deeper understanding of others’ experiences.

− Participants felt more competent in showing inclusive behavior.

− Learning process proved effective.

Qualitative analysis
[47] 2020 Australia Quantitative Mental health professionals 38 Nonbinary 1 unit

− Significant increase in perceived knowledge before and after the training.

− No change in attitudes.

− Increase in confidence in one’s competence.

Self-report (perceived knowledge; attitudes towards the inclusion of transgender women in domestic violence services scale)
[48] 2018 USA Quantitative Mental health professional 423 Cultural competence 1 h

− Participants increased their knowledge and expressed a desire for further training.

− Self-reports of behavior changes and increased confidence in practice.

Self-report without validation (evaluation of the module)
[49] 2023 Germany Mixed-methods Educator 81 Intercultural competence Many days

− Training was well-rated, especially for professionalization and practicality.

− Less effective in migrant-heavy settings, with lower improvements in practice.

− Participants who felt interculturally competent showed defensiveness, needing greater trainer attention.

Evaluation questionnaire and interviews
[50] 2018 USA Quantitative University staff 108 Diversity 4 weeks

− Online training was practical in fostering cultural competence and learning.

− Training increased participants’ appreciation of diversity in education.

− Participants gained a greater awareness of social privileges following the training.

− Training enhanced willingness to learn about others’ experiences and cultures.

Self-report (value of diversity; awareness of privilege; openness to learning; self-efficacy; geographic background; online communication preference)
[51] 2022 Romania Quantitative Mental health professionals 86 LGBTQ 2 days

− Most found the training informative and helpful; nearly all would recommend it.

− Reduced explicit/implicit bias and improved LGBTQ-affirmative skills.

− No significant differences between face-to-face and online training results.

Self-report (modern homonegativity scale; sexual orientation implicit association test; sexual orientation provider competency scale; gay affirmative practice scale; gay affirmative practice scale; LGBTQ-affirmative practice intentions)