Table 2.
Mean 5-Point Likert Scale Response Scores/5
| Item/Number of responses | S/E/5 | LB/5 | H/K/5 | F/A/5 |
|---|---|---|---|---|
| I had confidence and trust with the virtual care assessment. (n = 318) | 4.6 | N/A | 4.7 | 4.7 |
| The virtual care appointment helped me feel I could better manage my condition. (n = 318) | 4.2 | N/A | 4.3 | 4.3 |
| The main reason for my virtual care visit was dealt with to my satisfaction. (n = 319) | 4.6 | N/A | 4.7 | 4.6 |
| Do you feel receiving virtual care is a good option if face-to-face is not available? (n = 372) | 4.4 | 4.8 | 4.7 | 4.7 |
| Did you find the video and any resources provided helpful to allow you to better prepare for the virtual care appointment? (n = 311) | 4.2 | N/A | 4.5 | 4.5 |
| Was your privacy and confidentiality respected? (n = 318) | 4.8 | N/A | 4.8 | 4.8 |
| Would you participate in a video or phone assessment again? (n = 369) | 4.7 | 4.9 | 4.8 | 4.9 |
| Overall, I am satisfied with my virtual visit. (n = 372) | 4.7 | 4.8 | 4.7 | 4.7 |