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. 2025 Aug 15;14:e72729. doi: 10.2196/72729

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©Tim M Jackson, Kanesha Ward, Saranjit Singh, Rezwanul Rana, Winnifred Li, Chenyao Yu, Jason Levy, Michelle Chen, Mui Chung, Shelley Somi, Kim Offner, Enrico Coiera, Annie AY Lau. Originally published in JMIR Research Protocols (https://www.researchprotocols.org), 15.08.2025.

This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in JMIR Research Protocols, is properly cited. The complete bibliographic information, a link to the original publication on https://www.researchprotocols.org, as well as this copyright and license information must be included.

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Phases of the research project. EMR: electronic medical record; PREM: patient-reported experience measure; PROM: patient-reported outcome measure; WAD: Work-as-Done; WAI: Work-As-Imagined.